Marketing & Fulfillment Specialist

About CPC

Colder Products Company (CPC), a Dover company, is the world’s leading provider of quick disconnect couplings, fittings and connectors for plastic tubing. Used in a broad range of industries and applications, the innovative coupling and connection technologies from CPC are advancing markets and improving the lives of people across the world. Founded in Minnesota in 1978, CPC is headquartered in Minneapolis-Saint Paul with operations in Germany and China, sales offices in 14 countries and more than 175 distributor partners around the globe.

Job Summary

The Marketing & Fulfillment Specialist is responsible for managing all marketing-related inventory, fulfillment and associated budgets—collaborating with Marketing, Sales and other cross-functional teams to understand business needs; maintaining up-to-date inventory lists & levels; and ordering new products & supplies, as needed. This role also lends expertise to support Marketing Communications through Marketing CRM list maintenance, lead imports, and email campaign deployments. The Specialist will coordinate with external vendors and agencies on invoices and meetings, among other duties.

ESSENTIAL JOB RESPONSIBILITIES

Fulfillment Duties – 50%

• Marketing Support Materials Management—maintain up-to-date master list and inventory levels of all marketing support materials onsite and offsite with fulfillment vendors, including reorders, restocking, and preordering for upcoming commercial needs.
• Sales Samples Coordination—coordinate with Customer Service Team, Sales and Marketing to build & execute efficient sample request process that includes fulfillment, tracking, and CRM visibility.
• Product Sample Kit Management—responsible for ordering and maintaining sales sample kits and trade show displays, including developing new kits & displays supporting new product launches.
• Trade Show Booth Inventory Management—support Event Planner in the maintenance, tracking, and ordering of booth supplies, as required for events.
• CPC Employee Store Management—coordinate CPC-branded apparel and accessories with Marketing and HR and outside retail vendor(s), manage online inventory, budgets, and reordering/stocking.
• Budget Tracking—assist Marketing team and leadership with budgets and project costs associated with inventory, fulfillment and other marketing projects. Track, report on and accountable for project costs as a whole and as part of a larger budget.
• Vendor & Agency Invoice Coordination—responsible for coordinating, filing, accruing and reconciling the receipt and submission of external partner SOWs, POs and invoices with Marketing and Finance.

Marketing Duties – 45%

• CRM Marketing List Management—build and maintain active & static marketing lists for a variety of targeted marketing & nurture campaigns.
• CRM Lead Importation—responsible for formatting and importing leads into CRM, generated through offline events and media campaigns.
• CRM Email Campaign Management—set-up, test and deploy email campaigns, as assigned through Marketing Communications strategies and objectives.
• Agency Meeting Coordination—assist in scheduling team and project meetings with external partners and/or agencies, as well coordinating meeting set-up needs.
• Sales Enablement Asset Management—maintain and communicate the most up-to-date versions of sales enablement tools, including presentations, sample kits, and other collateral.

Other Duties – 5%

• Adhere to all safety regulations.
• Represent the CPC brand and services with passion and integrity.
• Demonstrate support of CPC core values.
• Other duties as assigned.

REQUIRED COMPETENCIES

• Team-oriented, consistently meets commitments made to colleagues and helps others succeed.
• Values and builds strong client and partner relationships; gains the confidence and trust of others through honesty, integrity, accountability, and authenticity.
• Exceptional attention to detail, with strong organizational skills to prioritize workflow and manage multiple tasks and tight deadlines.
• Comfortable negotiating with vendors with respect to supplies, rates, etc.
• Tech-savvy, with a knack for building automated processes and using project management software.
• Creative, with the ability to suggest and implement improvements and efficiencies.
• Excellent written and oral communication skills, both in-person and over the phone.
• Reliable, consistent, and punctual attendance, with high personal standards for excellence and self-improvement.
• Self-reliant, flexible, and resilient, with ability to anticipate change and react efficiently and expeditiously.

Required Education and/or Experience:

• 2-4+ years marketing-related work experience.
• Bachelor’s Degree, preferred.
• Proficient in Microsoft Suite including Outlook, Teams, Word, PowerPoint, and Excel.
• CRM and lead retrieval software experience, preferred.
• Experience with B2B business model, a plus.

Travel Requirements:

• ~5% travel

Physical Demands & Work Environment:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift from 10 up to a maximum of 30 pounds, depending on position.  Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk and/or stoop.

Why should you work for CPC

Join a passionate team of diverse people working together to create, manufacture and support world-class fluid connection solutions. As a CPC employee, you’ll enjoy a collaborative, diverse work environment and challenging career opportunities in a fast-growing company where you have the chance to help shape the future and share in the excitement. Recognized as one of Minnesota’s Top Workplaces for multiple years, CPC offers supportive leadership, comprehensive benefits, employee events and competitive compensation.

CPC’s comprehensive benefits program includes the following:

Health and Wellness

• Health and wellness coverage starting on day one for you and your family
• Automatic Health Savings Account (HSA) contributions for eligible medical insurance plans
• Multiple paid time-off programs, including PTO, holidays, parental leave, volunteer days and bereavement leave

Financial

• 401(k) plan with automatic employer contributions starting on day one
• Profit Sharing options and a financial consultant
• Tuition assistance for you to continue your education, scholarship programs for children of eligible employees and on-site training and education events
• Referral bonuses for connecting friends and family to job openings
• Employee loyalty and peer-to-peer recognition programs

Culture and Community

• Access to in-person and online advisors and education for wellness and financial health support
• A co-op and intern program in partnership with the University of Minnesota
• Support of local community groups, as well as donation matching, on-site blood drives, and more
• Multiple committees including a FUN and Diversity and Inclusion committee

This job description is not designed to contain a comprehensive list of tasks, responsibilities or duties. CPC reserves the right to amend to meet legal, business and organizational requirements as necessary.