Channel Manager

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Channel Manager

Location:        Conyers, GA             

What we’re looking for:

We are looking for a sales/marketing professional to identify, develop and expand sales channels within our industry while fostering an environment of collaboration, mutual growth and knowledge.

What you’ll be responsible for in this role:

• Proactively identifying, developing and expanding channel partners within our industry
• Establishing professional relationships with key members of channel partners
• Coordinating new partner on-boarding with key internal support functions
• Establishing mutual performance objectives, financial targets and key milestones with channel partners and sales
• Assessing partner needs and driving to meet those needs through internal coordination of resources (product / process development and improvement, training, customer engagement)
• Ensuring adherence to partner agreements, company terms and conditions and company values
• Managing potential partner conflicts through enforcement of channel rules of engagement
• Developing effective incentives to drive mutual growth and working with channel partners and sales to develop effective growth strategies
• Creating mutual accountability by creating and continuous monitoring key metrics and performance indicators

What are the basic qualifications?

• Bachelors Degree in Business Administration or Marketing
• 3-5 years growing an omni-channel network of partners
• 2-3 years sales experience OR 2-3 years product management
• Advanced level Microsoft Office (Excel, Powerpoint, Vizio)

What are the preferred qualifications?

• MBA
• 2-3 years industry experience (commercial refrigeration)
• 2-3 years experience in digital tool development / deployment

To be a great fit for the role:

• Customer focus – ability to keep needs of customer front of mind with every initiative
• Executive presence – lead with empathy, facts, and by example; strong consensus-building ability – all with understanding that results matter
• Process improvement / Problem-Solving – superior ability to solve problems completely and quickly while focusing on scalability and sustainability; strong desire / ability to build team of problem-solvers
• Project management – capable of leading multiple project-based assignments while managing the tactical day-to-day core responsibilities
• Integrity – demonstrate highest level of integrity:  deliver on promises and deadlines, lead with transparency, create and foster a culture focused on doing the right thing
• Strategic mindset – ability to identify growth opportunities and develop strategies to capture that growth

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.