Manager, Corporate Trainer

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Manager, Corporate Trainer          

Location:        Conyers, GA        

What we’re looking for:

We are looking for an experienced professional to develop, grow and optimize our corporate training programs to elevate the level of knowledge within our industry and our company and to help us achieve our strategic initiatives through education, awareness and collaboration.

What you’ll be responsible for in this role:

• Identifying opportunities to develop knowledge that can enable maximum understanding of our products, services and values
• Developing and managing key training resources (both internal and external) to achieve optimal learner engagement and enrollment
• Understanding the needs of learners and coordinating subject matter expertise (both internal and external) to develop content that addresses those needs
• Developing trainer assessments and coaching to continuously improve both the delivery and content of the training and methods used
• Creating internal builder programs such as apprenticeships and ‘train the trainer’ to keep a steady pipeline of talent to address attrition and for continued company growth
• New employee on-boarding training for all levels of employees (technical, professional, clerical / administrative, etc.)
• Identifying, measuring and driving to key metrics and key performance indicators
• Tailoring training to specific customers, partners and audiences to achieve their specific learning objectives

What are the basic qualifications?

• Bachelors Degree in Education, Human Resources or relevant field
• 2-3 years experience as a training manager
• 5-7 years experience in designing and executing successful training programs / material
• Advanced level experience with MS Software (Powerpoint, Word, Excel, Vizio)

What are the preferred qualifications?

• Advanced level experience with MS Software (Powerpoint, Word, Excel, Vizio)
• 3+ years experience in developing and/or implementing learning management software

To be a great fit for the role:

• Customer focus – ability to keep needs of customer front of mind with every initiative
• Executive presence – lead with empathy, facts, and by example; strong consensus-building ability – all with understanding that results matter
• Communication – superior verbal and non-verbal communication skills
• Process improvement / Problem-Solving – superior ability to solve problems completely and quickly while focusing on scalability and sustainability; strong desire / ability to build team of problem-solvers
• Project management – capable of leading multiple project-based assignments while managing the tactical day-to-day core responsibilities
• Integrity – demonstrate highest level of integrity:  deliver on promises and deadlines, lead with transparency, create and foster a culture focused on doing the right thing
• Strategic mindset – ability to identify growth opportunities and develop strategies to capture that growth

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.