Program Manager

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. 

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Program Manager            

Location:        Conyers, GA             

What we’re looking for:

We are looking for experienced program/project management leader to lead complex new product development, design to value, complexity reduction and sustaining ETO project initiatives for Dover Food Retail. The candidate will function as a cross-functional team leader leading a variety of product lifecycle management initiatives including new product introduction, sustaining and end of life/obsolescence for assigned product lines. The candidate ensures that the daily program, project, and product objectives are synchronized and leads the cross-functional engineering, product management & operational teams to execute on strategic programs/projects to meet the desired cost, quality, & delivery goals. The candidate will also assist senior leadership in prioritization, resource allocation and tracking of NPD, DTV, complexity reduction and sustaining initiatives. This leader will also be responsible for process development, deployment and execution and drive strategic change management supporting overall Dover Food Retail business objectives.

What you’ll be responsible for in this role:

• Lead deployment of new product development stage gate process across the enterprise and be a change agent in driving process discipline across cross-functional organization.
• Manage end of life/complexity reduction initiatives impacting product lifecycle of assigned portfolio in collaboration with product management, engineering, sales, operations etc.
• Lead cross-functional teams (including Engineering, Manufacturing, Supply Chain, Service, Regulatory, Quality, Finance, and Product Management/Marketing) in managing and driving end-to-end concept to commercialization of identified strategic new product development projects.
• Manage and drive program and project management of ETO/sustaining customer project requests using the BCA (Business case Analysis) process
• Work collaboratively with product management and engineering to document and drive project plans for new product development and sustaining projects.
• Update senior/functional leadership on project prioritization, status and request for resources/staffing supporting the business cases for all assigned projects.
• Work collaboratively with the Design Engineering Lead to ensure the successful delivery of engineering projects to meet customer requirements and deliver customer value while achieving cost, schedule, quality, and other specified targets and objectives
• Develop project plans with cross-functional teams in Daptiv PMO tracking and resource planning tool and manage progress on a daily basis.
• Develop and manage the overall project work break down structure and integrated master schedule to deliver projects on-time in accordance with internal and external market requirements
• Identify project risks and develop risk management plans and mitigation strategies to address these risks
• Develop critical path analyses for development projects and identify means to accelerate timelines, reduce costs, and/or mitigate risks
• Conduct weekly Core Team meetings to provide for cross-functional communication and to manage the cross-functional product development activities
• Support the development of project management best practices, processes, and continuous improvement initiatives

What are the basic qualifications?

• Bachelors of science degree in Engineering, Operations, Marketing or related field required.
• At least 7 years of related technical experience and/or training and a proven track record of at of project or technical program leadership involving product lifecycle management.

What are the preferred qualifications?

• Master of Business Administration (MBA) and/or Project Management Professional (PMP) Certification desired
• Specific experience with food retail refrigeration and service industry desired

To be a great fit for the role:

• Candidate should have strong analytical, problem-solving, and critical thinking skills
• Experience in managing technical projects and facilitating, cross-functional, integrated product team activities
• Significant experience with product development for complex systems in diversified industrial firms.
• Broad-based business acumen and technical knowledge and experience in order to understand and evaluate design and development activities across all functions
• Proven and demonstrated experience in the full life cycle of products from concept to production including commercializing new products through stage gate or toll gate process
• Strong understanding of good development engineering processes such as lean product development, Design for Excellence (DFX), Six Sigma concepts, product life cycle management etc.
• Ability to analyze assigned projects, break down work into functional disciplines, and develop project plans
• Strong command of project management and development process best practices
• Outstanding written communication skills
• Strong verbal communication skills for internal and customer presentations
• Strong practical organization, facilitation, and arbitration skills
• Demonstrated ownership of tasks from cradle to grave, a “driver/go-getter” mentality, effective time management skills, and the following traits:
  • Leader
  • Team builder / player who collaborates using strong interpersonal skills
  • Independent self-starter with initiative
  • Effective multi-tasker
  • Change agent
     

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

#LI-CS2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.