Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Human Resources Generalist

Location:        Sylmar, CA

What we’re looking for:

Dover Food Retail is looking for a Human Resources Generalist, who will function as a trusted business partner and coach for department leadership and an advocate for front-line employees. The Senior Human Resources Generalist will be responsible for partnering with leadership to attract, develop & retain employees, create an environment of trust and positive employee relations, foster an environment of open two-way communication, and drive a safety culture within the site.

What you’ll be responsible for in this role:

• Serve as a trusted business partner and coach for frontline leadership.
• Observe and provide feedback to leaders on how they can be more effective in communicating priorities, setting expectations, providing resources, removing barriers to success, giving feedback (both good and bad), recognizing great performance and holding employees accountable when their performance is not meeting expectations.
• Coach supervisors on employee-related issues such as misconduct utilizing company policies, and procedures, and recommend appropriate actions ensuring consistency with past practices and applicable laws, standards, and government regulations
• Partner with department leadership to determine employee training needs and develop, coordinate and/or conduct training.
• Manage the staffing process for both full-time Anthony hires and temporary placements alike.
• Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings.
• Conduct or acquire background checks and employee eligibility verifications.
• Manage onboarding and exit processes.
• Manage the annual performance management and merit increase process for assigned client groups.
• Conduct investigations as required to address employee complaints, violations of policies or concerns related to the ADA, EEOC, Title VII, ADEA, etc.
• Partner with leaders to develop and implement strategies to drive positive employee relations and effective 2-way communication.
• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Be a constant visible presence with assigned client groups to maintain a pulse of the organization and provide feedback and recommendations to department leadership.  Strong commitment to spending time on the floor consistently, and participating in GEMBA walks, kaizens, and other events.  May require flexible hours to ensure coverage of all shifts.
• Lead HR process improvement initiatives as assigned; work with other members of the HR team to create and implement consistent HR processes, practices and policies (onboarding, exiting, staffing, attendance, etc.)
• Cross-Train with HR Administrator on transactional processes, serve as an emergency backup

What are the basic qualifications? 

• Bachelor’s Degree in human resources or a related field
• Minimum three to five (3-5) years of relevant experience as an HR Specialist, Generalist, or comparable role

What are the preferred qualifications?

• Demonstrated knowledge of employment and labor laws and regulations.
• Three years’ experience providing HR Generalist support in a production/manufacturing environment.
• Demonstrated leadership, coaching, and facilitation skills.
• Demonstrated ability to partner with employees at all levels of an organization.
• Excellent communication skills, both oral and written.
• Demonstrated ability to manage competing priorities in a fast-paced and rapidly changing environment.
• Bilingual English and Spanish is required
• Experience as Human Resources Generalist in a fast-paced, multicultural environment, preferably manufacturing is preferred

To be a great fit for the role:

• Requires working knowledge of computers with proficiency in Microsoft Office applications. Oracle experience a plus.
• Good communication skills both written and verbal. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems.  Must have a bias for action and ability to make decisions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Understanding and ability to interpret and apply Federal/State employment laws.
• Experience supporting multiple functional areas.
• The ability to set expectations for employee behavior and act as a cultural role model for the organization. Capable of providing accurate and candid feedback and effectively coaching and influencing employees and managers
• Highly customer focused with the ability to develop solid relationships at all levels within the organization.
• Strong analytical, planning skills and critical thinking required.
• Strong attention to detail and ability to effectively manage a variety of projects and tasks.
• Excellent interpersonal, oral and written communication skills.
• Ability to effectively organize and prioritize work.

PHYSICAL DEMANDS:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)

• Ability to stand for prolonged periods of time up to 5 hours/day, to walk up to 5 hours/day and/or sit for up to 10 hours/day, twisting or bending up to 10 hours/day,
• Ability to work extended hours as needed.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.