Business Development Manager

Date: Jan 17, 2023

Location: Austin, TX, US, 78728

Company: Dover Corporation

Job Requisition ID: 46079 

Department: Sales & Marketing (DEPT_SALMRKT) 


Dover Fueling Solutions (DFS), comprised of the most trusted names in the fuel industry, are global leaders in driving innovation for over 140 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging and wet stock-management solutions. The DFS business is comprised of industry leading brands including Tokheim, Wayne Fueling Systems, Fairbanks, ProGauge, ClearView and OPW Fuel Management Systems. We lead every market we serve with focused expertise, progressive thinking and customer-inspired innovation in order to push the boundaries of performance for our customers and shareholders. To learn more about DFS, visit DFS is part of the Clean Energy & Fueling segment of Dover Corporation (NYSE: DOV).


Dover Fueling Solutions is looking for a highly talented and motivated Business Development manager with a solid track record of success of building sales opportunities and forming connections with new and existing clients, preferably within the retail fuel industry. The role is responsible for achieving sales quota and assigned business development objectives, representing the entire range of company products and system solutions, while leading the customer account planning cycle and ensuring assigned customer needs and expectations are met by the company. In addition, they initiate the introduction and approval process of other Dover Corporation group products into the direct account as part of a true end-to-end product portfolio initiative. This role reports to the Senior Director of Sales and enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, including coordinating company executive involvement with customer management. The Business Development Manager works closely with Regional Sales and Service Representatives to ensure local customer satisfaction and problem resolution.


Job Responsibilities:

  • Attracting new clients by innovating and overseeing the sales process for the business
  • Establishes productive, professional relationships with key personnel in prospective customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources to meet performance objectives and prospective customers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives.
  • Proactively leads company-strategic account planning processes that develop performance objectives, financial targets, and critical milestones.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Up to 50% domestic travel with some international travel


Accountabilities and Performance Measures:

  • Achieves assigned sales quotas
  • Meets assigned expectations for profitability
  • Achieves customer objectives defined by company management
  • Completes and consistently updates customer account plans that meet company expectations
  • Maintains high customer satisfaction ratings that meet company standards
  • Completes required training and development objectives within the assigned time frame


Behavioral Requirements:

  • Track record of creating strong partnerships and influencing at all levels of the organization
  • Exceptional critical thinking skills: ability to decompose complex problems, prioritize issues, and implement sensible solutions
  • Advanced presentation and persuasive skills
  • Excellent leadership and teamwork skills
  • Strong communication and interpersonal skills for building meaningful relationships with clients
  • Excellent organizational, planning, and project management skills
  • Able to resolve and manage conflict constructively and effectively
  • Ability to multi-task, work under pressure and meet deadlines
  • Demonstrated ability to absorb new concepts, facilitate discussions, lead fellow team members, and guide other departments in delivering the best customer experience
  • Communicates issues in advance to prevent potential impacts
  • Excellent attention to detail
  • Proven ability to work in a fluid, fast-paced environment
  • Passionate about quality, performance, reliability, and scalability
  • Ability to maintain confidentiality



Qualification Requirements:

  • Bachelor’s degree in Business, Management or Marketing with a minimum of 10 years of experience or equivalent combination of education & experience
  • Minimum 10 years of sales experience in a business-to-business sales environment
  • Expert user of Microsoft Excel and the Microsoft Office Suite
  • CRM experience, preferably Salesforce a plus
  • The ideal candidate will have C-Store site system industry experience that includes capital equipment, solutions selling and/or project management of IoT solutions, SaaS, and back-office systems


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Austin

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