Human Resources Generalist

Job Requisition ID: 65729

Department: Human Resources (DEPT_HR)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

We are seeking a highly hands-on HR Generalist to support our key stakeholders and HR team. This role requires a strong presence, partnering closely with frontline leaders and employees to drive execution across core HR processes. The ideal candidate is operationally grounded, responsive, and action-oriented, with proven experience in a manufacturing or industrial environment. This individual must be comfortable balancing employee relations, compliance, and day-to-day HR execution while reinforcing a culture of accountability and performance.

Key Responsibilities

1. Frontline HR Support (Primary Focus)

• Serve as the primary HR contact for our workforce
• Maintain on-site presence to proactively address employee concerns and support supervisors
• Provide real-time coaching to managers on employee relations, performance, and attendance management
• Ensure consistent application of policies, procedures, and disciplinary actions

2. Employee Relations & Performance Management

• Lead and support investigations, corrective actions, and terminations with appropriate documentation
• Partner with leaders to drive performance accountability across teams
• Support Performance Improvement Plans (PIPs) and track follow-through
• Mitigate risk through consistent and compliant HR practices

3. Compliance & HR Operations

• Maintain accuracy of employee records, timekeeping, and HRIS data
• Support audits and reporting requirements
• Partner with payroll and benefits to resolve employee issues when escalation is required
• Support recruiting efforts, including interviews, offers, and onboarding
• Monitor turnover, absenteeism, and engagement trends, and recommend actions
• Reinforce a positive, compliant, and performance-driven work environment
• Support employee engagement initiatives and plant communications
• Act as a trusted advisor to employees while maintaining management alignment
• Assist with rollout of HR programs (performance management, training, policy updates)

Required Qualifications

• Bachelor’s degree in Human Resources, Business, or related field
• +4 years of HR experience, with direct experience in manufacturing, distribution, or industrial environments
• Strong knowledge of employee relations and labor law compliance
• Advanced proficiency using MS Excel.
• Demonstrated ability to work in a fast-paced, hands-on environment
• Knowledge of employment laws, EEOC, ADA, wage and hours, LOA.
• Fluent English language skills, both verbal and written

Preferred Qualifications

• HRIS Experience – Workday
• Power BI knowledge
• Experience supporting hourly/non-exempt workforce
• Bilingual (English/Spanish) preferred in many plant environments

Key Competencies

• Execution & Urgency – responds quickly and drives issues to resolution
• On-site Presence – visible, approachable, and engaged with employees
• Judgment & Risk Awareness – balances employee advocacy with company protection
• Resilience – operates effectively in high-pressure, operational settings

Success Profile (What Good Looks Like)

• Trusted by leadership as a go-to problem solver
• Reduced ER issues and improved consistency in disciplinary actions
• Strong engagement and employee trust, without losing management alignment HR processes are executed with discipline, speed, and accuracy

#LI-BM1

#LI-ONSITE

Work Arrangement : Onsite

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, 13 paid holidays/floating holidays per calendar year, paid vacation days, and paid sick leave; including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer:  Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/.  To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact dfs.hrinquiries@doverfs.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

This position may be located in: Americas : United States : Texas : Austin

Job Function : Human Resources