Program Manager

Date: Jun 3, 2021

Location: Austin, US, 78728

Company: Dover Corporation

Job Requisition ID: 37166 

Department: Engineering (DEPT_ENG) 


Dover Fueling Solutions (DFS), comprised of the most trusted names in the fuel industry, are global leaders in driving innovation for over 100 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging and wet stock-management solutions. The DFS business is comprised of industry leading brands including Tokheim, Wayne Fueling Systems, Fairbanks, ProGauge, ClearView and OPW Fuel Management Systems. We lead every market we serve with focused expertise, progressive thinking and customer-inspired innovation in order to push the boundaries of performance for our customers and shareholders. To learn more about DFS, visit www.doverfuelingsolutions.com. DFS is part of the Fluids segment of Dover Corporation (NYSE: DOV).


This Program Manager’s primary role is to manage, execute and coordinate complicated, cross-departmental projects both internally for new product introductions and externally for large multi-product implementations.  Dover Fueling Solutions applications are based on the Microsoft Azure cloud IoT platform with implementations enfranchising hundreds up to thousands of devices across global geographies.  Therefore, experience with cloud IoT and management of implementations involving customers, partners and service providers is preferred. This role is expected to manage the program both at the highest levels engaging senior management and at the detail level ensuring all teams are delivering on commitments within the accepted timelines.  This role will coordinate multiple programs simultaneously and work with other Program Managers to ensure alignment.


Stakeholder Engagement

  • Partner closely with Product Management, Engineering and other cross functional teams to translate the product vision and strategy into a project plan within the overall NPD/PM framework.
  • Ensure that key program stakeholders are fully engaged in the program schedule,  progress and emerging risks.

Program Management & Control

  • Execute DFS’ Project Management processes, including but not limited to project gate transitions and change management processes.
  • Drive process discipline and accountability throughout the planning, execution, monitoring, and successful completion of projects.
  • Responsible for developing and maintaining project plans and status reports, managing project resources, defect tracking and reporting, quality analyses, coordinating beta plans, defect resolution, final documentation, training, and coordinating product launch plans.
  • Prepare and manage project budgets and facilitate and communicate periodic cost analyses.
  • Experience of agile and waterfall program delivery methods.


Business Acumen

  • Understand the business  imperative of the programs being led to effectively drive program delivery.
  • Clearly communicate all program-level financial commitments to core team members and stakeholders.


Technical Acumen

  • Strong Software development knowledge.  Understand the technology concepts used on projects in enough depth to challenge assumptions, estimates, approaches, and risks. Possess general understanding of technical design, implementation, and quality assurance.


Change Management

  • Strong change management skills creating clarity of vision, unifying teams and resources and dealing with conflict and resistance
  • Flexible during times of change. Adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Elicit cooperation from a wide variety of sources, across the hierarchy, peers, and other functional teams.  Think outside the box to drive to creative solutions when challenges arise.
  • Ability to defuse tension among project team and facilitate constructive discussion to reach resolutions.



  • Manage the expectations of all stakeholders from the highest levels in the company through transparent and proactive communications.  Develop strategies to ensure status, accomplishments, issues, and risks are communicated clearly. Facilitate effective and efficient forward-looking team meetings.


Risk Management

  •  Identify and quantify project risks and initiate risk management plans to address such risks.


Candidate Experience and Qualifications

  • Strong collaborative and influencing skills
  • Bachelor’s Degree required  (Engineering or related field of study preferred)
  • PMP certification preferred
  • Minimum of 5 years of work experience in program or project management, or a related function working with technology products and/or services, including at least 3 years of Software Program Management experience
  • Experience managing new product/technology introductions is strongly preferred
  • Business Analyst experience is a plus
  • Experience in the retail petroleum industry is a plus


Essential Functions

  • Ability to demonstrate flexibility and manage multiple complex projects simultaneously
  • Ability to sit for extended periods of time
  • Excellent written and oral communication skills, and comfortable facilitating and presenting to groups
  • Ability and desire to work in a fast-paced team environment
  • Ability to work in excess of 8 hours per day
  • Ability to effectively/clearly communicate, both verbally and in written forms


The ability to perform the essential functions is a requirement of the job. Reasonable accommodations may be used to meet these requirements.


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Texas : Austin


Nearest Major Market: Austin

Job Segment: Program Manager, Engineer, Risk Management, Manager, Product Manager, Management, Engineering, Finance, Operations