Lead SaaS Support Engineer

Date: Nov 13, 2022

Location: Bengaluru, KA, IN

Company: Dover Corporation

<span style="font-family:"Calibri",sans-serif">Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com. 

ITIL fundation. Incident, Change, Release management, Deployment and Risk Management.

Application troubleshooting and Database Quieries.

Cloud (Azure/AWS/Google cloud)

24/7 rotational shift.

7-9 years of technical support experience web applications troubleshooting on Windows/Linux platforms. Experience in supporting applications on cloud platforms as well as on-premises. Prior production support experience is mandatory.

Experience in implementation with WebApplication on Microsoft Azure. Strong aptitude with server and application troubleshooting and the ability to drive to root cause on a wide variety of issues.

Knowledge inn CI/CD tools such as Jenkis, Powershell. Experience with project management, documentation tools such as Atlassian suite(JIRA)

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: APAC : India : Karnataka : Bengaluru || APAC : India : Tamil Nadu : Chennai || APAC : India : Telangana : Hyderabad

Sub Division : Digital

Job Requisition ID : 41548

Job Segment: Cloud, Project Manager, Risk Management, Technical Support, Database, Technology, Finance