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Senior Technical Writer

<span style="font-family:"Calibri",sans-serif">Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

Roles & Responsibilities:

 

1: Engage with internal teams to comprehensively understand product and documentation requirements. Analyze content for potential reuse opportunities, prioritizing translations judiciously. Create intuitive and user-friendly UI text, online help, and developer guides.

2: Maintain document version control using appropriate tools. Proactively update documentation to align with project scope changes.

3: Conduct thorough peer reviews to ensure document quality. Coordinate with various teams for content input and reviews to ensure comprehensive product documentation. Lead the development of documentation processes and procedural improvements as needed.

4: Participate actively in daily SCRUM meetings and SDLC activities. Develop end-user manuals in various formats including Word, HTML, and PDF. Create engaging video tutorials and feature overviews.

5: Enhance Chatbots or Virtual Assistants with comprehensive usage information and troubleshooting guidance. Utilize content creation tools such as Madcap, Camtasia, or similar software proficiently. Demonstrate excellent English language skills, both spoken and written. Effectively collaborate with engineering, product management, and training departments to achieve documentation goals

 

Must Have Skills:

Written and Oral English

HTML, PDF generation tools for content development

VDO editing tools such as Camtasia

Madcap Flare, MS Office suite, SharePoint, Adobe Acrobat, JIRA

 <span style="font-family:"Times New Roman",serif">Work Arrangement : Onsite

<span style="font-family:"Times New Roman",serif">Salary Range :  <span style="font-family:"Times New Roman",serif">  -   

<span style="font-family:"Times New Roman",serif">We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

<span style="font-family:"Times New Roman",serif"> All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

<span style="font-family:"Times New Roman",serif">This position may be located in: APAC : India : Karnataka : Bengaluru

<span style="font-family:"Times New Roman",serif">Sub Division : Engineering

<span style="font-family:"Times New Roman",serif">Job Requisition ID : 54976

<span style="font-family:"Times New Roman",serif">Job Function : Other


Job Segment: Senior Product Manager, Technical Writer, Developer, Sharepoint, Operations, Technology, Marketing

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