Assistant Manager - Pre Sales

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.  

We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. 

The Role

The Asst Manager-Pre Sales supports sales productivity and closure of deal by securing the “technical close” in complex solutions. The incumbent collaborates with the Sales and Technical Service to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.

What you will do:

• To provide the appropriate solution to the customers that facilitates a right first-time solution/BOM/installation, including correct pre-installation and handover data.
• Application validation.
• Perform feasibility studies for potential applications, demonstrations and sampling.
• Responsibility for actively managing customer projects and delivering against customer timeframes
• Perform and assist where needed on pre-installation visits
• Conduct training, both internal and external. Externally for customers where needed and internally to develop a program of product knowledge for sales and technical.
• Facilitate the launch of new products and applications and providing analysis of these new applications.
• Partnering with the sales teams on mammoth projects.
• Provides coaching and professional development to team-member, sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills.
• Opportunistically pursues additional business development opportunities within the customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams of potential risks in deal closure.

What you need to have:

• Strong technical knowledge and skills on the Company’s products and services.

• Strong Application knowledge on Food, Pharma, District segments.

• Ability to demonstrate logical thinking process to troubleshoot and leverage on materials and internal resources to resolve situations.
• Strong organizational skills and ability to set priorities and manage time effectively.
• Experience in Printers/PLC/Desing/Software configurations.
• Strong communication, analytical, critical thinking and problem-solving skills.
• Customer-oriented, personable and a team player.
• Degree in Electrical/Electronics/Computer Science/Instrumentation only.
• Minimum 7 to12 years of Service experience with technical pre-sales or consulting role in a technology based company with complex B2B interactions.

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

Work Arrangement : Onsite 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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This position may be located in : APAC : India : Rajasthan : Bhiwadi 

Sub Division: Direct Distribution India 

Job Requisition ID: 59588

Job Function : Sales; Customer Service; Product Development