Engineer - Pre Sales

Date: Jun 4, 2022

Location: Bhiwadi, RJ, IN

Company: Dover Corporation

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

The Role


The Technical Pre-Sales Engineer supports sales productivity and closure of deal by securing the “technical close” in complex solutions.  The incumbent collaborates with the Sales and Technical Service to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers. 


What you will do:


  • To provide the appropriate solution to the customers that facilitates a right first time installation, including correct pre-installation and handover data.
  • Application validation.
  • Perform feasibility studies for potential applications, demonstrations and sampling.
  • Responsibility for actively managing customer projects and delivering against customer timeframes
  • Perform and assist where needed on pre-installation visits
  • Conduct training, both internal and external.  Externally for customers where needed and internally to develop a program of product knowledge for sales and technical.
  • Facilitate the launch of new products and applications and providing analysis of these new applications.
  • Partnering with the sales teams on mammoth projects.
  • Provides coaching and professional development to team-member, sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills.
  • Opportunistically pursues additional business development opportunities within the customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
  • Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams of potential risks in deal closure.


What you need to have:


  • Strong technical knowledge and skills on the Company’s products and services.
  • Ability to demonstrate logical thinking process to troubleshoot and leverage on materials and internal resources to resolve situations.
  • Strong organizational skills and ability to set priorities and manage time effectively.
  • Experienced level of customer relationship management skills.
  • Strong communication, analytical, critical thinking and problem solving skills.
  • Customer-oriented, personable and a team player.
  • Degree Engineering (Electrical/Electronics/Instrumentation or any).
  • Minimum 4 years of Service experience with application engineer or consulting role in a technology-based company with complex B2C interactions.


You’ll only be the right candidate if you are aligned to our values and culture:

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people


If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you 


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.


Markem-Imaje is an Equal Opportunity Employer M/F/H/V

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