Business Systems Analyst

Date: 21-May-2021

Location: Bladel, NB, NL

Company: Dover Corporation

Job Requisition ID: 36888 

Department: Information Technology (DEPT_IT) 


Dover Fueling Solutions (DFS), comprised of the most trusted names in the fuel industry, are global leaders in driving innovation for over 100 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging and wet stock-management solutions. The DFS business is comprised of industry leading brands including Tokheim, Wayne Fueling Systems, Fairbanks, ProGauge, ClearView and OPW Fuel Management Systems. We lead every market we serve with focused expertise, progressive thinking and customer-inspired innovation in order to push the boundaries of performance for our customers and shareholders. To learn more about DFS, visit www.doverfuelingsolutions.com. DFS is part of the Fluids segment of Dover Corporation (NYSE: DOV).


Position Summary:

DFS is seeking a high performing Business Systems Analyst to join our regional IT team. The Business Analyst works with stakeholders from all business units and related third parties to define and document business processes and software requirements for technology initiatives, including local applications and business information systems. The ideal candidate will demonstrate skills in critical thinking, technical writing, effective communication, and project planning. This individual will be expected to learn and understand the business and the systems that support it. The right candidate will also be a self-starter who exhibits creativity, hustle, integrity and teamwork.



  • Lead assigned project and/or application/technology implementations to meet short- and long-term goals and objectives following defined project management and agile methodologies.
  • Work to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities.
  • Review current applications and their functionality, including the reviews of new releases to determine possible changes needed.
  • Configure / Build application functions to meet design specifications and desired workflows. Perform both unit and integrated testing on new application functions being introduced and adhere to established change control processes.
  • Troubleshoot reported issues to establish root cause and perform appropriate corrective actions. Document solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Perform ongoing system maintenance and operational support across assigned applications.
  • Effectively communicate system upgrades and provide education and training to designated application users.
  • Generate system reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities.
  • Perform other position appropriate duties as required in a competent, professional and courteous manner.


Behavioral Requirements:

  • Excellent organizational and people skills with an ability to clearly convey information to team members in a concise manner
  • Strong interpersonal skills with the ability to interface with a diverse population, multiple levels of an organization and various business functions
  • Strong technical writing skills
  • Proactive self-starter who goes beyond specific job responsibilities to ensure goals are achieved or exceeded
  • Strong critical thinking and analytical skills; ability to solve complex problems, prioritize issues, and implement sensible solutions
  • Ability to effectively determine unmet needs through questions and active listening
  • Excellent organizational, planning, and project management skills
  • Self-directed, positive and ethical role model with professional credibility, accountability, and the ability to thrive under pressure


Basic Qualifications:

  • Bachelor’s Degree in Information Technology or related field, or equivalent combination of education and experience
  • Experience with MS Dynamics Business Central in a manufacturing environment preferred


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: EMEA : Netherlands : Bladel : Bladel

Job Segment: Systems Analyst, Information Systems, Testing, Business Analyst, Project Manager, Technology