Credit & Collection Manager

Date: 7 mars 2019

Lieu: Bourg Les Valence, FR

Entreprise: Dover Corporation

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.


Are you an experienced, proactive and results driven Credit & Collection Manager with a proven track record in international company and looking for new professional challenges?


In this role you’ll be… responsible for Credit & Collection activities for Southern Europe.

You’ll have an opportunity to…  be part of a global service organization working closely with EMEA South Finance manager on defining  the collection strategy to achieve DSO and past due targets; driving and inspiring our outsource partner in Account Receivables activities and facilitate communication with MI Business and customers.

You should possess… a proven track record of 5+ years’ in Credit & Collection manager role in a matrix, multinational corporation. And, ready to make a difference in the organization!


Principal Activities / Duties / Responsibilities


•Monitor and measure the performance of Order to Cash (O2C) business process

•Coordinate and define collection strategies with outsource partner

•Monthly review of collection action plans with outsource partner

•Support & train outsource partner  in their operations. Seek continuous improvement in performance

•Facilitate and improve interaction between business and outsource partner

•Dispute management. Initiate and manage escalation process if required

•Participate in cross functions dispute resolutions and past dues meetings

•Visit customers if necessary

•Validate aging provision, write off  and credit limits. Monitor periodic credit reviews

•Perform risk assessment, approve non-standard payment terms, propose financing solutions and take credit/order blocks decisions

•Manage legal proceedings involving external lawyers, if required.

•Participate in AR related projects

•Monthly management reporting (DSO, Past dues, level of disputes etc)

•Meet defined department goals and activity metrics.


Eduction, Experience and skills


•Minimum 5 year experience in Credit management & Collection

•Leadership skills

•Ability to drive and work together with an external service provider

•Ability to set priorities, delegates and take decisions

•Autonomous, multi task, strong team player

•Good communicator with developed negotiation and issue resolution skills

•Excellent written and verbal communication abilities

•Working Experience with SAP & Advanced Excel

•Proficient in English, Italian and/or French would be a plus. 


All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Segment de l'offre d'emploi: Credit, ERP, Manager, SAP, Collections, Finance, Technology, Management