Global Process Expert - Order to Cash

Date: 2 juil. 2021

Lieu: Bourg Les Valence, FR

Entreprise: Dover Corporation

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.


We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier.


The role:


In this role you’ll be reporting to Head of Customer Finance and Global Process Owner Revenue Management. You’ll be the global process expert in the domain Order to Cash. You’ll have an opportunity to collaborate with key stakeholders in the company and external business partners to work on improvements and strategic projects that will optimize the order to cash processes with automation and digitalization. Scope includes (not limited to), Customer Master Management and Credit & Collection.


What you’ll do:


  • Knowledge bearer and gate keeper of the Order to Cash Process. Provide training & support to all parties of interest and stakeholders of the Order to Cash process to bridge knowledge gap.
  • Drive global standardization and accountable to bridge any identified process gaps.
  • Work alongside group reporting and ensure that our processes are aligned with Corporate Finance Policies.
  • Focus on continuous process improvement with our Outsourced Delivery Centers and Regional Center of Excellence (COE).
  • Collaborate with Outsourced Service Providers to work on transformation projects, close process gaps and service-related performance issues.
  • Deploy projects on the Cash Roadmap and support projects led by the Group and other business partners within the company.
  • Support Credit & Collection Managers in projects or process improvements that are part of the country collection strategy in order to help achieve the country’s DSO target.
  • Support managers on Order to Cash process to assess performance using key metrics and to identify service improvements.
  • Annual update of Global Process Documentations (GPD) and Standard Operating Procedures (SOP) for inhouse processes and work with external service providers on externalized processes.
  • Work with internal controls and trade compliance team to implement controls and mitigations.
  • Liaison with Service Provider and internal IT team on tools improvement, support UAT and conduct end user trainings.


What you need to have:


  • Master’s degree in finance, Chartered accountant or equivalent.
  • SAP knowledge, specifically in the FI, CO & SD modules.
  • Strong knowledge in Finance/Accounting. Knowledge of Order to Cash Process is a plus (Customer Master Management, Credit & Collection Management).
  • Expert in managing and ensuring continuous process improvement across organizations (focused on standardization, efficiency and service delivery level).
  • Experience in working with the IT organization to provide business requirements and specifications.
  • Good training and presentation skills.
  • Proficient in Data Analytics, BI, BW, Excel, Macros & Power Point.
  • Strong understanding of controls and compliance requirements. 
  • Team player with excellent communication skills. Ability to work alongside with different cross functions within the organization (finance and non-finance) and with our Service Providers.
  • Analytical and proposal skills.
  • Proficient and Fluent in English (Written and Spoken).


You’ll only be the right candidate if you are aligned to our values and culture:


  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you!


 All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.


Great package including Bonus Scheme, Profit Sharing Incentive, Family healthcare Insurance.


Location: Bourg-lès-Valence, France.

Segment de l’offre d’emploi: ERP, Accounting, SAP, Revenue Management, Business Process, Technology, Finance, Management