Aftermarket Sales Manager, Parts Central, Remote West Coast

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, Soft-Pak, and Parts Central — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support. Our mission, "Improving Lives," drives us to make a significant difference, both in the marketplace and in the lives of our employees and their communities. For more information, visit www.doveresg.com.

Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available at dovercorporation.com.

Company: Environmental Solutions Group – Heil Environmental

Location: Remote, West Coast region

Reports To: Senior Director Sales and Dealer Development

Department: Parts Central

POSITION SUMMARY:

The Aftermarket Sales Manager, Parts Centralis primary responsibility is driving double-digit sales growth for the Environmental Solutions Group (ESG) Aftermarket business by strengthening the dealer network. This position is based in the West Coast region (west of the Mississippi river) near any major airport with 25% to 50% travel throughout the region.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Champion the Dealer Excellence Program by driving KPI performance within the West Coast region.
• Identify and communicate customer needs for new service product opportunities.
• Recommend service product changes by identifying new opportunities and service offering portfolio changes by surveying customer needs and identifying relevant market trends.
• Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
• Must be able to work autonomously, have outstanding written and verbal communication skills, be detail- oriented, a creative problem solver with excellent customer service skills, and have the ability to work constructively with a variety of stakeholders using a tactful, positive approach.
• Experience selling services, X as a Service (XaaS) experience preferred.
• Ability to develop specific action plans based upon key performance indicators within the sales region.
• Motivate and inspire others by using the Team Terra principles.

JOB SPECIFICATIONS:

• Bachelor's Degree or equivalent work experience is required (will be eligible for the ESG Educational Assistance Program).
• Must have at least 5 years of sales channel management experience with industrial equipment, preferably within the waste/recycling industry.
• Availability to travel 25% - 50% as needed within the assigned sales region.

DOVER COMPETENCIES:

Builds and Manages Collaborative Relationships  

Customer Impact 

Results Driven 

KNOWLEDGE, SKILLS, AND ABILITIES:

Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others.  Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.

Communication:  Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint, and Excel.  Listens to understand input, feedback, and concerns.  Provides complete information in an open, honest, and straightforward manner.  Responds promptly and positively to questions and requests.

Teamwork and Relationships:  Works with other employees willingly and in a spirit of cooperation and teamwork.  Supports cooperation.  Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad.  Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate.  Embraces a positive outlook.  Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements.  Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems.  Works with both internal and external customers to develop solutions which meet company-wide needs and objectives.  Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value.  Shares best practices with other employees across the business.

Accountability:  Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems, and progress of work in a timely manner.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Job Function : Sales