Applications Engineer

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals.   PSG offers a unique combination of the both small company atmosphere:  with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover.  Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.  

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:  

The Applications Engineering position is responsible for providing technical support both remotely and in the field for the completion of the product line. This role serves as a critical link between product management, engineering, and sales with the end users of our products in the field. In addition to field installation and product support this role provides insight into enhancements that can be made to boost the value of all Malema products to our customers.

Essential Duties and Responsibilities:

• Understand customer specification and calculate factory equivalent for the customer parameters.
• Understand the Malema Product list and size the suitable model for the customer application.
• Create part number, BOM and routings of the new part in ERP system.
• With the help of Manufacturing team clean up the existing BOM issues in ERP.
• Release the production traveler for the new orders.
• Install and train customers to install Malema products in the field.
• Provide project management support for assigned projects.
• Trouble shoot existing equipment installations remotely and in person.
• Provide both hands on and remote product /technology training to customers, end users, and internal employees.
• Provide recommendations to improve existing products' value and utilization based off end use applications.
• Assist the team in creating and communicating product and technology value propositions for customers and end users.
• Use application knowledge to assist product management and engineering in the translation of customer requirements into product specifications.
• Write and execute application-based product testing.
• Provide technical input for the creation of product support materials like manuals.
• Travel requirement: Up to 30% (primarily domestic).

Qualifications / Requirements:

• Associates ’s degree in engineering, science, or business is required. Bachelor’s Degree is preferred
• 5+ Years’ experience providing technical field support or applications engineering support to a product line 
• Ability to confidently and safely use tools, such as drill, hammer, and multi-meter
• Ability to read, write and speak in English
• Computer skills are required, familiarity with windows and Microsoft office suite
• Ability to repeatedly lift and move up to 50lbs

Desired Characteristics:

• Working knowledge of mechanical and/or electronical diagrams and circuitry.
• Working knowledge of wireless protocols and equipment that interacts with web-based platforms.
• Strong interpersonal skills with ability to communicate with all levels of an organization both internally and externally.
• Proven track record of successful problem-solving skills.
• Ability to assist the sales team in customer meetings by providing technical product insights to the customer.

Work Arrangement : Onsite  

Salary Range :    -   

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer:  Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/.  To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in: APAC : India : Tamil Nadu : Chennai

Sub Division : Malema Asia Pacific

Job Requisition ID : 58745

Job Function : Engineering

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.