Supplier Quality Engineer

Date: Jan 24, 2023

Location: Chester, VA, US, 23237

Company: Dover Corporation

Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.


Job Title:        Supplier Quality Engineer           

Location:        Chester, VA   (Richmond, VA)           


What we’re looking for:


We are looking for an experienced Supplier Quality Engineer to join our Quality team. This Engineer will overlook the vendor service process to ensure specifications are being met and will help track on-time delivery for all products supporting the production operation. This Quality professional will monitor the implementation of appropriate quality assurance methods to prevent nonconformity of product and ensure compliance and effectiveness within our internal Quality Management System (QMS).  


What you’ll be responsible for in this role:


  • Interface with Procurement, Product Management, Product Engineering and Suppliers to successfully deploy New Product Development – Introduction (NPD - I) projects including capability assessments, compliances reviews and risk assessment of potential sources of supply.
  • Manage and execute supplier QMS audits and work with suppliers to close out any audit or non-conformance findings.
  • Issue, track and follow up on supplier corrective action requests (SCARs) to confirm supplier quality issues are being addressed while providing feedback for supplier corrective actions resulting in timely and effective root cause identification and issue closure.
  • Support design for manufacture and assembly activities between the factory, design team, and suppliers.
  • Coordinate advanced product quality planning (APQP) activities and manage projects with minimum supervision.
  • Manage multiple supplier quality issues in conjunction with key stakeholders, resolving day-to-day problems, ensuring effective containment and corrective action for non-conformances.
  • Develop production part approval process (PPAP) requirements and communicate to Suppliers.  Collaborate with Product Engineering as appropriate to ensure effective evaluation of components, sub-assemblies and finish products.   Manage PPAP sample organization, evaluation and throughput.
  • Help create, lead and follow up on continuous improvement actions plans (CIAP) with underperforming suppliers.
  • Track PPM on a monthly basis for key suppliers.
  • Assist in the development of suppliers to ensure they meet DFR expectations.
  • Review warranty data and follow up with suppliers to confirm issues are being addressed and ultimately reduce the number of claims in the field.
  • Support incoming inspection activities and maintain a list of critical parts that require to be in the incoming inspection. Follow up with the supplier when issues are found.
  • Help quarantine material when non-conforming product is found on the production line.
  • Assist in the development of suppliers to ensure they meet Quality requirements specified
  • Disposition and communicate in instances of non-conforming material to effectively recover from any disruption to supply
  • 10% travel may be required


What are the basic qualifications?


  • Bachelor’s Degree in Engineering or similar technical discipline or Certified Quality Engineer (CQE) with minimum of 2+ years of Quality Engineering experience


To be a great fit for the role:


  • Technical problem solving and experience with 8Ds, Six Sigma and other problem-solving tools
  • Clear, concise and articulate verbal, written, listening and interpersonal skills at all levels of the organization
  • Ability to manage multiple and competing projects involving both internal customers as well as external suppliers
  • Strong analytical analysis skills to solve complex problems with creative solutions
  • Impeccable organization and efficiency skills; strong attention to detail
  • Interfaces with a wide array of individuals balance multiple tasks and maintain positive attitude and energy
  • Strong team player, work ethic and commitment to win
  • Ability to lead Change Management initiatives
  • Experience with APQP


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.


These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.


  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust


What’s in it for you?


  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays









The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.


Nearest Major Market: Richmond

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