Accounts Receivable Specialist

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Accounts Receivable Specialist

Location:        Conyer, GA       

What we are looking for:

We are looking for an Accounts Receivable Specialist who is responsible for providing timely and accurate invoicing, assists collections, shipping, customers, and sales/marketing department on requests for invoices or shipping verification. Position will also be a business liaison with our Offshore Shared Services for follow up and dispute resolution.

What you will be responsible for in this role:

• Responsible for processing invoices, credit memos and other billing documents
• Verify that BOL’s & POs and all required support are uploaded to the document library for audit & invoicing purposes
• Process 3-way matching (PO, pricing window, Visual SO, and Visual PO for all billing)
• Prepare Pre-Payment invoices, input data into PPD tracker and process revised/updated invoices
• Offshore Shared Services support - provide BOL, POs, and Freight support for customer inquiries
• Verify shipping freight charges
• Serve as liaison between freight companies & shipping department
• Communicate with freight vendors to verify final freight charges

• Gather information for new customer and tax exemption set-up
• Work with AR Supervisor to resolve accounts receivable related issues

• Other duties and responsibilities as assigned
• Support month-end close and title transfer billing management
• Support A/R Scorecard metrics
• Ownership of on-time collection of payments from customer accounts
• Ensure invoices are processed through customers efficiently and on-time through use of customer portals, customer communications, and other tools
• Engage directly with customer A/P teams to understand and remove payment roadblocks

What are the basic qualifications?

• High school diploma / GED required.
• 4+ years of related experience in Credit, Collections, and Billing
• Preferred Bachelor’s Degree in related field

To be a great fit for the role:

• Prior billing experience
• Experience with Visual, Integra, Oracle, Viewpoint Vista
• Strong excel skills
• Ability to work independently in a fast-paced environment
• Ability to work independently and provide solutions to issues
• The ability to demonstrate dependability and flexibility to manage work as required
• Strong communication skills - possess the ability to work and communicate effectively with others across all levels and functions of the business. 

• Requires the ability to operate computers, adding machines, copy machines, other general office equipment and to record written information

Physical Demands:

• The employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, tools or controls, and telephone to talk and hear; reach with hands and arms; climb or balance; stop, crouch and kneel. Occasionally, the employee may have to lift and/or move objects up to 50 lbs. Vision requirements include close, color and peripheral vision.

Work Environment:

• Usual office work environment
• Overtime may be required to meet project deadlines
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate.
• Visiting job sites may be required occasionally.

While on jobsites, this person must adhere to company and OSHA safety guidelines and protocols. May be required to wear personal protective equipment.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Work Arrangement : On Site

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include:  a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.                                             

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact BOT@doverfoodretail.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Finance