Inside Sales Automation Engineer

Date: May 5, 2019

Location: Conyers, GA, US, 30013

Company: Dover Corporation

Hillphoenix is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. The story of Hillphoenix is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Hillphoenix. Hillphoenix is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.



Job Title:                             Inside Sales Application Engineer - Refrigeration 

FLSA Status:                      Salaried Exempt / Full-time

Location:                            Conyers, Georgia

Department:                       Engineering - Systems Division

Supervisor:                        Inside Sales Engineering Manager

Salary Range:                    Salary commensurate with experience and qualifications 




This position is responsible for designing and applying highly customizable products to meet the customer’s refrigeration equipment requirement. This position also acts as a project manager managing customer accounts from the quoting through installation phase. This position performs a variety of engineering functions involving close customer contact for equipment engineering design, pricing, delivery and installation.


Responsibilities & Duties:

  • Work with Consulting engineers, customers and/or Outside Sales to determine requirements and specifications for jobs to be designed.
  • Generates refrigeration legends sheets / specifications using proprietary software
  • Calculates refrigeration requirements based on display case manufacturer’s requirements
  • Calculates refrigerated walk in cooler / freezer refrigeration requirements
  • Determines proper system/equipment type to meet the customer’s needs
  • Selects proper compressors, condensers, evaporators, controls and other accessories to satisfy the refrigeration requirements
  • Calculates the price of the quotation based on the job requirements and competitive situation
  • Receives and processes orders for manufacturing
  • Works with other departments to ensure that the project is properly processed through finance, materials group, production engineering and manufacturing
  • Assist in trouble shooting and resolution of issues after the equipment has been delivered.
  • Work with the shipping department to assist customer with any related issues
  • Work with contractors and engineering consultants in order to promote and apply products to meet the demand.
  • Assist customers with remodel requirements, suggesting new equipment and/or field modifications to meet the customer’s demands



  • Associates or Bachelor’s degree in engineering or business preferred.
  • 3-5 years’ experience within the refrigeration industry.


Additional Skills & Experience:

  • Working knowledge of refrigeration systems, basic understanding of the refrigeration cycle and components used on supermarket refrigeration systems.
  • Ability to use Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) applications to at least an advanced beginner to intermediate level.
  • Lean/Six Sigma Green Belt preferred.
  • Ability to quickly adapt in a fast-paced high-energy environment.
  • The ability to demonstrate independence, dependability and flexibility to manage work as required.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Georgia : Conyers

Sub Division : Hillphoenix Systems

Job Requisition ID : 27007

Nearest Major Market: Atlanta

Job Segment: Sales Engineer, Manufacturing Engineer, Engineer, Consulting, Sales, Engineering, Technology