Product Segment Leader

Date: Dec 24, 2020

Location: Conyers, GA, US, 30013

Company: Dover Corporation

Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.



Job Title:        Product Segment Leader            

Location:        Conyers, GA (Greater Atlanta Area)           


What we are looking for:


Dover Food Retail (DFR) has an exciting career opportunity for a Product Segment Leader (PSL), based out of Conyers, GA (greater Atlanta area).  This critical role is an integral part of the DFR Leadership Team. 


Reporting to the Vice President, Product Segment DFR, as a PSL, you will establish business plans to achieve revenue and profitability objectives. You will develop marketplace opportunities, lead sales pursuits, oversee internal processes, and provide employee leadership in the achievement of common goals. You will also ensure a safe and engaged workforce and customer satisfaction, in collaboration with the regional managers, peers, employees and cross-functional teams. 


Essential Competencies:


  • Must be capable of translating objectives and needs into deliverable strategy to achieve business goals and create a competitive advantage of the product portfolio. Focusing on building a world-class team, utilizing and deploying lean techniques, driving continuous improvement activities and achievement of superior performance across all KPIs (Key Performance Initiatives).
  • Proven experience working with customers in key areas, including the business practices, lifecycle management, and regulatory/industry compliance practices as well as managing complex multi-year contractual engagements. Experience in working effectively in a multi-channel selling environment is critical.
  • Success delivering business objectives through effective cross-functional and regional relationship building
  • Demonstrated ability to direct market sales in technical areas
  • Capture and Commercialize critical customer opportunities
  • Drive and deliver customer issue project management and escalation
  • Drive and deliver sales/operational levers to meet forecast
  • Coordinate Sales Inventory, Operational Planning (SIOP) and across assigned segment (Case, Specialty, Systems, Doors, Parts)
  • Coordinate and deliver effective lead times and E&O
  • Execution of P&L to forecast
  • Commercialization of NPD
  • Hire, assess, develop and grow marketing talent within the region and build world class marketing capabilities, processes and tools
  • KPIs
    • Topline Revenue Growth
    • Product Mix Revenue Growth
    • Net Profitability
    • Product Mix profitability
    • Market Share Expansion
    • Customer Satisfaction
    • Forecast Accuracy – Total Rev and Mix MQY
    • Management of sales within operations utility band
    • Sales Vitality


Minimum Quantifiable Competencies:

  • Bachelor’s degree (i.e. Engineering, Product Marketing, Supply Chain)
  • 8+ years of experience leading a Commercial Organization
  • 5+ year of experience owning and delivering a P&L


Strengths needed for this role:  

  • Demonstrated experience running a robust SIOP process
  • History of success standardizing & integrating SIOP across multi-business environments
  • Advanced knowledge of MRP/ERP and Advance Planning tools
  • Statistical and Business Forecasting
  • Manufacturing environment experience
  • Strong understanding and use of KPI’s
  • Knowledge of Lean methodology/industry relevant certifications (i.e. LEAN, CPIM, APICS, Six Sigma)
  • Advanced Degree (MBA or MS)
  • Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.
  • High level of motivation, being a self-starter with strong organizational skills and the ability to operate in a global matrix organization structure
  • Flexible workspaces and work hours that will allow you to unleash the best you



  • Travel Required up to 50%; mainly within the Americas
  • Continued Professional Development


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust





The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.


Nearest Major Market: Atlanta

Job Segment: Engineer, Lean Six Sigma, Supply, ERP, Power Systems, Engineering, Management, Operations, Technology, Energy