Mechanical Field Supervisor

Date: Aug 5, 2022

Location: Denver City, TX, US

Company: Dover Corporation

Dover Precision Components delivers performance-critical solutions for rotating and reciprocating machinery across the oil & gas, power generation, marine, industrial, chemical and general processing markets. Comprising the Waukesha Bearings, Bearings Plus, Inpro/Seal and Cook Compression brands, our portfolio includes hydrodynamic bearings, active magnetic bearings, system and bearing protection, and reciprocating compressor valves, sealing technologies, pistons, rods and more. Each solution is custom-engineered to provide optimum efficiency, reliability and productivity, and backed by comprehensive aftermarket services. Dover Precision Components serves its global customer base through facilities in North America, Europe, Asia and the Middle East, as well as technical sales representatives around the world. Dover Precision Components is part of Dover Corporation’s Fluids segment.


  • Performs complex customer support activities on gas compression and rotating equipment inside customer plants and in the field under general supervision. Acts as a subject matter expert for equipment in assigned area. Mentors and trains other technicians on technical aspects and soft skills



  • Demonstrates expert diagnostic, highly efficient troubleshooting, investigation, maintenance and repair skills on multiple OEM compression/rotating equipment and drivers
  • Coordinates, prioritizes and resolves issues encountered by service technicians in the plant & field
  • Responsible for leading a team performing Daily Maintenance (DM), Major Maintenance (MM), Overhaul & Preventive Maintenance (PM) to established standards with no assistance
  • Responsible for coordinating and communicating the coverage, call handling, response time and protocols of service technicians
  • Through team management, aims to minimize downtime and maximize the first time fix rate of equipment
  • Responsible for providing technical support to customers and sales team in a given discipline(s) including: systems installations, repairs, preventative maintenance and pro-active follow-up on an intermittent basis
  • Communicates all technical issues to customer and field service manager in a timely fashion
  • Records all findings and measurements on appropriate documentation that are electronically filed and submitted to customer
  • Demonstrates proficiency in order to perform quality, efficient work with minimal call backs
  • Model established health, safety and environmental procedures
  • Demonstrates excellent customer service skills and effectively communicates to customer and Field Service Manager
  • Read, write and speak English (work orders, manuals, drawings, etc.)
  • Proficient computer skills, including Internet Explorer, Outlook and MS Office
  • Completes and submits company required documentation including detailed reports in an accurate and timely fashion on a regular basis



  • In Depth knowledge of gas compression/rotating/drivers operational systems
  • Knowledge of mechanical failure analysis and investigation
  • Fully understands customers facilities / equipment and performance
  • Fully understands all processes and systems used in the region and performance regardless of types, makes or models
  • Knowledge of company & customer maintenance standards checklist and ability to accurately and completely follow as well as suggest modifications as required
  • Basics of Continuous Improvement concepts
  • Knowledge of or training in relevant HSE procedures and regulations

Minimum Education and Certification:

  • High school diploma or equivalent required, college degree preferred
  • Valid driver's license and a good driving record
  • Gas or diesel engine and compressor basics training certification (Ariel, DR, GE Cameron, Cook Compression Basics 101, etc.) required
  • Relevant trade certification preferred

Minimum Experience:

  • 8+ years of demonstrated high speed, low speed gas compression and/or rotating (pumps, turbines, screw compressors, etc.) equipment experience
  • Demonstrated history of successful and safe service experience

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Texas : Denver City

Sub Division : Cook - MFS, Inc - E0351

Job Requisition ID : 44136

Job Segment: Field Service, Technical Support, Manager, Manufacturing, Technology, Management, Customer Service