Product Configurator Manager, Heil Environmental

Date: Nov 24, 2022

Location: Fort Payne, AL, US

Company: Dover Corporation

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support.  For more information, visit


ESG is a Dover Corporation operating company. Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at



Operating Company:  Environmental Solutions Group

Location: Chattanooga, TN; Fort Payne, AL and can be hybrid

Reports To:  VP, Product Management

Department:  Information Technology



The Product Configurator Manager will serve as an integral part of the organization; designing, deploying and maintaining the Sales Product Configurator, including Configure, Price and Quote Functionality. This role requires an individual to work closely with other members of the IT Team as well as Product Management, Sales, Marketing, Engineering and Operations to design and enhance the tool for utilization by the internal sales team and the HEIL and MARATHON Dealer network. This role will also be responsible for supporting necessary integration with the ERP and the CRM and supporting BI and management reporting. The Product Configurator Manager will also have responsibility to manage the relationship with the product vendor and the Configurator team at Environmental Solutions Group.



  • Design, deployment and support of the Product Configurator, including core data and process modeling.
  • Provide domain expertise for the organization across the CPQ framework, including integration points, workflow and long-term deployment strategy.
  • Make technical recommendations to management regarding the implementation of new CPQ initiatives and ongoing enhancements.
  • Ensure a high level of quality and consistency for all product configurations.
  • Manage the testing and approval of product configurations across development environments.
  • Work cross-functionally to process changes, structure new products and address issues concerning product configuration.
  • Provide input to project team on schedule, issues and deliverables related to master product data management.
  • Provide support to the business for Configuration Management (CM) or Data Management (DM) requirements.
  • Provide direction to the other members of the configurator team and to the product vendor for support items.
  • Self-starter who works with moderate direction, who can apply CPQ best practices and identify issues/problems and proactively address.



  • Bachelor of Arts or Science Degree in Computer Science or equivalent.
  • Prior experience deploying a Product Configurator solution or equivalent experience enhancing an existing implementation.
  • Ability to clearly define and communicate processes and translate requirements to technical solutions.
  • 3 plus years of experience with a Product Configurator/CPQ Toolset.
  • A core understanding of manufacturing and assembly operations.
  • A core understanding of Bills of Material.
  • Foundational ERP knowledge.
  • Capable communicator.
  • Customer oriented approach.
  • Familiarity with Understanding and familiarity of operating systems, networks, and Multi-Tier application architectures in a distributed computing environment.
  • Familiarity with modern software development life cycle (SDLC) practices.
  • Should have functional understanding of the following:
    • ERP – (JDE/NetSuite Preferred but not required)
    • CRM – (SalesForce Preferred but not required)
    • CPQ/Product Configurator – (Configure One Preferred but not required)



Builds and Manages Collaborative Relationships

Customer Impact

Results Driven



Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others.  Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.

Communication:  Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel.  Listens to understand input, feedback and concerns.  Provides complete information in an open, honest and straightforward manner.  Responds promptly and positively to questions and requests.

Teamwork and Relationships:  Works with other employees willingly and in a spirit of cooperation and teamwork.  Supports cooperation.  Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad.  Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate.  Embraces a positive outlook.  Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements.  Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems.  Works with both internal and external customers to develop solutions which meet company-wide needs and objectives.  Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value.  Shares best practices with other employees across the business.

Accountability:  Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.



All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Alabama : Fort Payne || Americas : United States : Tennessee : Chattanooga

Sub Division : Heil

Job Requisition ID : 46217

Nearest Major Market: Fort Payne

Job Segment: CRM, ERP, Marketing Manager, Environmental Engineering, Testing, Technology, Marketing, Engineering