Deskside Support, Part time, Marathon Equipment

Date: Jun 3, 2019

Location: Vernon, AL, US

Company: Dover Corporation

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can and 3rdEye – One Vision — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support.  For more information, visit

ESG is a Dover Corporation operating company. Dover’s commitment to operational and technical excellence makes it the world leader in the Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment markets. Dover is traded on the New York Stock Exchange under DOV. Learn more at


Operation Company:  Environmental Solutions Group

Location:  Vernon, AL

Reports to:  Director, Information Technology

Department:  Information Technology (IT)



Besides having exceptional technical skills, the IT Part time candidate must be a skilled communicator with a professional business vocabulary. The candidate should possess college level writing skills to be active in business correspondence, updating process manuals, and “how to” materials. The candidate must demonstrate some aptitude in deductive reasoning associated with basic problem solving skills. The candidate should be confident in their ability and capable of taking direction to increase their own knowledge base. The candidate should be a self‐starter and flourish in an environment where they require minimal supervision.



  1. Configure and deploy PCs, laptops and other hardware.
  2. Diagnose and resolve technical hardware and software issues in a timely manner. 
  3. Fully document assigned issues and resolutions in the help desk software.
  4. Add and/or change network user accounts and passwords.
  5. Assist with E-mail account issues and questions.
  6. Manage user network VPN access.
  7. Other duties as directed.



  1. Working towards a Bachelor's Degree in IT preferred, or related degree considered as applicable.
  2. Minimum GPA in major of 2.75/4.0.
  3. Strong communication, interpersonal, and analytical skills are essential.
  4. Good application skills of Microsoft Office tools, such as Excel, Word, Outlook etc.
  5. Basic understanding of computer networking and corporate domains.



All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Alabama : Vernon

Sub Division : Heil

Job Requisition ID : 26391

Nearest Major Market: Tuscaloosa

Job Segment: Engineer, Help Desk, Information Technology, Part Time, Engineering, Technology