Process Manager, Heil Environmental

Date: May 14, 2023

Location: Fort Payne, AL, US

Company: Dover Corporation

Environmental Solutions Group encompasses industry-leading brands — Heil Environmental, Marathon, Bayne, The Curotto-Can, 3rd Eye, and Soft-Pak — to create a premier, fully integrated equipment group serving the solid waste and recycling industry. Through extensive voice-of-customer outreach, in-house engineering and manufacturing capabilities, a wide-reaching service network, and proven industry expertise, Environmental Solutions Group is focused on solving customer problems through environmentally responsible products and providing world-class support.  For more information, visit


ESG is a Dover Corporation operating company. Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at



Operating Company:  Environmental Solutions Group – Heil Environmental

Location:  Fort Payne, AL

Reports to:  Manufacturing Director

Department: Operations



Provide planning, direction and supervision within assigned area and process responsibility to achieve safety, quality, and productivity goals in a continuous improvement environment.  Possess great communication, verbal, written and management skills. Lead 2-3 Supervisors, Team Leaders, and up to 150 Team Members in a multi-shift, high-mix, configured-to-order production environment. Have sound knowledge of problem-solving methods, lean manufacturing, and just-in-time delivery principles. View the value stream from a broad perspective, understand key system constraints, identify critical process issues, and use the appropriate suite of continuous improvement tools to move towards the ideal state.



  • Own and drive Safety, Quality, Delivery and Cost performance and develop a Continuous Improvement culture using Lean thinking in concert with the strategic direction of the business.
  • Champion a culture of “Team Members own Safety”.
  • Own Quality by using external and internal Voice of Customer to evaluate and improve processes.
  • Train and execute root cause problem solving with supervisors and cross-functional support team.
  • Improve delivery through process, equipment and layout improvements.
  • Work closely and use root cause problem solving methodologies with Supply Chain and Materials teams to improve flow, pull and overall delivery performance.
  • Use continuous improvement principles to meet or exceed department productivity targets.
  • Prepare operating and CapEx budgets.
  • Work closely with Human Resources to determine and maintain appropriate staffing levels to achieve production goals.
  • Clearly communicate vision and improvement plans to Team Members.
  • Guide and mentor supervisors to ensure the team is properly trained, resourced, and managed to attain strategic objectives.
  • Instill and maintain a positive can-do team atmosphere; hold regular team meetings and coordinate support services needed outside the team.
  • Conduct daily Gemba walks to review performance to SQDC targets and implement root cause and countermeasure steps to correct any abnormal conditions.
  • Conduct regular safety, lean, and 5S inspections and audits.
  • Ensure Value Stream Leaders provide effective cross training for the associates, including backups from other areas to assure a continuous smooth-running Value Stream.



  • Bachelor’s Degree is required or equivalent experience, Engineering Degree preferred. MBA a plus.
  • 10 plus years’ experience in a manufacturing environment, with 5 plus years in supervision.
  • 5+ years’ experience in an Engineered to Order Business.
  • Possess skills in mapping processes, time studies, routings, and workstation set-ups.
  • Strong computer skills in Microsoft Excel and Word are a must.
  • Must be team oriented and a self-starter.
  • Solid general management, leadership, and organizational skills.
  • Ability to correspond orally and in writing.  Excellent communication skills necessary.
  • Ability to analyze issues and situations systematically.
  • Ability to recommend practical solutions using innovation, good judgment, creativity, and strategic thinking.
  • Problem solving skills, ability to multi-task, and having a sense of urgency.
  • Project engineering or project management leadership skills.



Builds and Manages Collaborative Relationships

Motivates and Inspires

Results Driven

Strategic Mindset



Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others.  Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.

Communication:  Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports in Microsoft Word, PowerPoint and Excel.  Listens to understand input, feedback and concerns.  Provides complete information in an open, honest and straightforward manner.  Responds promptly and positively to questions and requests.

Teamwork and Relationships:  Works with other employees willingly and in a spirit of cooperation and teamwork.  Supports cooperation.  Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad.  Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate.  Embraces a positive outlook.  Is respected and trusted by others.

Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements.  Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems.  Works with both internal and external customers to develop solutions which meet company-wide needs and objectives.  Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value.  Shares best practices with other employees across the business.

Accountability:  Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects, programs, and duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.



All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.


Nearest Major Market: Fort Payne

Job Segment: Supply Chain Manager, Supply Chain, Engineer, Project Engineer, MBA, Operations, Engineering, Management