Director of Operations

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:  

Reporting to the site General Manager, the Director of Operations will manage the daily production, inventory, and logistics to ensure save, efficient, cost-effective, and timely delivery to our customers. They are responsible for development and implementation of strategy, growth, and profitability targets for the PSG-Grand Rapids facility. They will have direct ownership for established safety, quality, delivery, inventory, productivity, and lean objectives. Additional areas of reasonability include but are not limited to the oversight of: Safety, Plant Management, Manufacturing Operations, Supply Chain, Capital Equipment, Facilities Planning, Workforce Development, and Operations Strategy Deployment.  A successful individual will deploy and maintain strong operational processes, be data driven, drive continuous improvement, and empower his or her team to solve problems. 

Essential Duties and Responsibilities:

• Manage business to achieve/exceed agreed-upon growth, revenue, and operating income objectives.  
• Oversee end-to-end supply chain partnerships, warehousing, inventory management, and transportation
• Ensure products meet operations’ profitability goals.
• Establish strategic direction, performance metrics, standards, and measurements for direct reports and the operation as a whole that support safety, quality, and delivery expectations
• Sets operational goals and objectives, and guides teams to meet monthly, quarterly and annual targets.
• Partner with internal stakeholders to manage the P&L and continuously execute to achieve revenue and margin commitments.
• Provide support and leadership to the supply chain, production planning, manufacturing, and continuous improvement teams by:
• Supporting sales & operations planning (S&OP) process, and planning manufacturing capacity accordingly to ensure on time and efficient delivery.
• Identifying and responding to trends in the marketplace, anticipating and applying strategies to be ahead of the cost and quality curve.
• Planning and executing a best in class supply chain to ensure appropriate levels of inventory and turns as well as supplier quality and cost.
• Directing the continuous improvement program and supporting on site initiatives as required to ensure adoption of programs and achievement of desired results.
• Ensuring that products are delivered on-time to customers and that products meet all customer expectations regarding quality and performance.
• Planning and implementing capital improvements for the site and operations.
• Work proactively with and effectively engaging functional counterparts to ensure overall organizational success and continuity of leadership.
• Partner with union leadership to maintain compliance with the collective bargaining agreement while supporting operational goals.
• Foster a positive employee relations environment through building a culture where employees are motivated and actively engaged in driving continuous improvement in the business.
• Conducts performance evaluations, coaches and mentors, provides feedback, and takes action as needed to build a high-performing department.
• Embody the Company’s ethics and values; maintain the highest corporate governance principles.

Qualifications:

• Bachelor’s degree in business administration, engineering, operations management, or a related field is required.
• MBA/Master’s degree or equivalent experience is preferred.
• Minimum of 10+ years of experience in manufacturing, supply chain, or other operational leadership role.
• Experience in a build to order/high-mix manufacturing environment required
• Proven background in the application of production/inventory control, procurement procedures and techniques, and logistics.
• Strong strategic thinking skills with the ability to develop long-term strategic plans and follow-up action plan to execute on these deliverables.
• Proven leader with ability to motivate teams and drive accountability. 
• Strong verbal and written communication skills with the ability to influence at all levels of the organization.

Work Arrangement : Onsite

Pay Range: - [per hour / annually]

[Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.]

[Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.]

[Other Compensation: This position is eligible to earn other compensation in the form of [XX], as governed by applicable plan documents and policies.]

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

[Internal Note - Only use the following benefits paragraph for positions being offered a full benefits package. For positions not being offered a full benefits package, consult with Dover HR Operations and Dover Legal on the proper benefits information to post] Benefits: Benefits for this position include:  a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including [[XX] paid holidays per calendar year,] [paid vacation days beginning at [XX] hours annually,] [[XX] paid sick leave hours annually or as provided under state and local paid sick leave laws,] [paid time off beginning at [XX] hours annually]; [insert Corporate or OpCo specific benefits e.g., tuition assistance;] ;business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer:  Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/.  To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in: 

Sub Division : Grand Rapids

Job Requisition ID : 65562

Job Function :

#LI-LW1