Product & Business Development Manager

Date: Jun 27, 2022

Location: Grand Rapids, US, 49503

Company: Dover Corporation

PSG is a global pump and dispensing solution expert and leading manufacturer of pumps, systems and related flow-control technology for the safe and efficient transfer of critical and valuable fluids and materials. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque™, All-Flo, Almatec®, Blackmer®, Ebsray®, EnviroGear®, Griswold®, Hydro Systems, Mouvex®, Neptune™, Quattroflow™ and Wilden®. PSG products are manufactured on three continents, North America, Europe and Asia, in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, please visit PSG: Where Innovation Flows.
We are an organization on the move, always looking for talented and ambitious people with a desire to help us grow our business. We thrive on winning and being number one. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities;  combined with benefits of a large company’s scale, tools, career planning and financial strength of Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. Welcome aboard!

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:

This position reports to the site General Manager and is responsible for identifying and scoping global market segments and defining new products that expand the leadership position of brands manufactured at PSG-Grand Rapids.  This role will define and execute a coordinated/integrated product and service offering from product definition to product launch.


Activities include developing and implementing commercial & product strategy; growing customer relationships; facilitating sales training; monitoring customer and competitor activity and industry trends, market research, pricing, sales, and merchandising activities; identifying opportunities for competitive advantage; managing the product development roadmaps & idea funnels; and scoping/prioritizing business cases for new products and services.


Essential Duties and Responsibilities:

  • Research market opportunities and gaps using multiple sources of market intelligence. Uncover business drivers, new areas of opportunity, and ensures voice of the customer is part of strategies and plans. Contribute to and execute annual growth strategies (with 3-year outlook). Deliverables include summary of market & competitive position, strategic initiatives, roadmaps (product, technology, and service), and a growth plan summary.
  • Market Knowledge: Develop a library of market segments and applications. Identify what products are required to be successful in these areas.  Determine market size (revenue, units), growth and opportunity for each.  Identify share and position in the market and develop plans to secure or grow position.  Perform competitor analysis including SWOT, pricing, features, and product breadth comparison. Identify market drivers and customer buying behaviors.
  • Product Portfolio: Develop and maintain a product portfolio that supports the market and customer penetration objectives of the global sales team.  Determine new product needs for global markets, vertical segments, and international markets.  Develop Business Plans including Voice-of-the-Customer, cost targets, sales forecast, inventory guidance and financials. Create product specification and design targets with Engineering.   Drive new products through Stage Gate process.  Plan product life cycle (introduction-growth-maturity-decline) including enhancements and obsolescence.
  • Pricing: Provide existing product pricing guidance/maintenance and develop pricing for new products using pricing strategy including positioning, monetization, and competitor analysis. Manage discount requests, including margin checking, approvals, and follow-up.
  • Product Positioning: Clearly identify target customers and market, primary benefit, and value proposition of the product.
  • Customer and Market Centricity: Maintain market focus by regular contact with customers, sales and marketing. This includes responsibility for conducting distributor and end user training. Work closely with PSG Sales management to provide forums to interact with distributor organizations in identifying growth opportunities and identifying new product development ideas.
  • Works closely with the regional sales organization, creating plans for revenue and market share development
  • Works closely with the site teams, identifying growth opportunities and defining new/enhanced value propositions
  • Identifies resources needed to achieve growth strategies and sales targets
  • Uses tools and process to measure and manage all activities
  • Serves as a conduit between Engineering, Sales and Operations
  • Self-starter with excellent time management and delegation skills
  • Instills a climate of teamwork and positive relationships across all functions
  • Actively listens to others and is open to ideas from across all functions
  • Brings energy to address business and market challenges, obstacles or setbacks
  • Develops and maintains positive working relationships within the team and across functions to create effective solutions

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Michigan : Grand Rapids

Sub Division : Grand Rapids

Job Requisition ID : 39587

Nearest Major Market: Grand Rapids

Job Segment: Business Development, Marketing Manager, PLM, Developer, Sales, Marketing, Management, Technology