Product Manager

Date: Apr 3, 2021

Location: Grand Rapids, MI, US

Company: Dover Corporation

PSG is a global pump and dispensing solution expert and leading manufacturer of pumps, systems and related flow-control technology for the safe and efficient transfer of critical and valuable fluids and materials. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque™, All-Flo, Almatec®, Blackmer®, Ebsray®, EnviroGear®, Griswold®, Hydro Systems, Mouvex®, Neptune™, Quattroflow™ and Wilden®. PSG products are manufactured on three continents, North America, Europe and Asia, in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com. PSG: Where Innovation Flows.
We are an organization on the move, always looking for talented and ambitious people with a desire to help us grow our business. We thrive on winning and being number one. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities;  combined with benefits of a large company’s scale, tools, career planning and financial strength of Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. Welcome aboard!

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Position Summary:

Represents the organization to grow market share and promote products.  Responsible for brand strategy and product lifecycle.  Supports development of product roadmaps and 3 year strategic plans.  Conducts analysis on product demand, market context, customer segments, product performance, and competitive advantage. Must possess a blend of business and technical knowledge; a big-picture vision, and the drive to make that vision a reality.  Successful Product Managers have a strategic mindset, results-driven focus, and build collaborative relationships.


Activities include developing and implementing commercial & product strategy; growing customer relationships; facilitating sales training; monitoring customer and competitor activity and industry trends, market research, pricing, sales and merchandising activities; identifying opportunities for competitive advantage; managing the product development roadmaps & idea funnels; and scoping/prioritizing business cases for new products and services.


Essential Duties and Responsibilities:

  • Growth Plans: Contribute to and execute annual growth strategies (with 3-year outlook). Deliverables include summary of market & competitive position, strategic initiatives, roadmaps (product, technology, and service), and a growth plan summary.
  • Profit and Loss (P&L): Leverage ERP reporting to understand peaks and valleys and initiate actions to address issues. Drive profitability via margin analysis and implementation of cost reduction and pricing initiatives.
  • Market Knowledge: Develop a library of market segments and applications. Identify what products are required to be successful in these areas.  Determine market size (revenue, units), growth and opportunity for each.  Identify share and position in the market and develop plans to secure or grow position.  Perform competitor analysis including SWOT, pricing, features an d product breadth comparison. Identify market drivers and customer buying behaviors.
  • Pricing: Provide existing product pricing guidance/maintenance and develop pricing for new products using pricing strategy including positioning, monetization and competitor analysis. Manage discount requests, including margin checking, approvals, and follow-up.
  • Product Portfolio: Develop and maintain a product portfolio that supports the market and customer penetration objectives of the global sales team.  Determine new product needs for global markets, vertical segments, and international markets.  Develop Business Plans including Voice-of-the-Customer, cost targets, sales forecast, inventory guidance and financials. Create product specification and design targets with Engineering.   Plan product life cycle (introduction-growth-maturity-decline) including enhancements and obsolescence.
  • Product Positioning: Clearly identify target customers and market, primary benefit, and value proposition of the product.
  • Global  Footprint:  Work  with  PSG  International  Manufacturing  Centers  and  location  GM  to  select  products  for  local manufacturing and assist with implementation.
  • Customer and Market Centricity: Maintain market focus by regular contact with customers, sales and marketing. This includes responsibility for conducting distributor and end user training. Work closely with PSG Sales management to provide forums to interact with distributor organizations in identifying growth opportunities and identifying new product development ideas.
  • Voice-of-the-Customer (VOC): Perform regular VOC to identify market trends, market drivers, customer satisfaction levels, needs and buying behavior.
  • Distributor Relationship: Build and maintain effective client relationships.   Ensure best practice application.   Manage client feedback program.
  • Sales Forecast: Provide projected sales volume (units, revenue) for new and existing products.  Lead S&OP (Sales & Operations Planning) for respective product line.
  • Marketing  Communication: Work  closely  with  Marketing  Managers  (MarCom)  in  areas  of  advertising,  promotion ,  public relation, and marketing initiatives.
  • Product Support: Provide Sales, Customers and Channel Partners with support, information and materials to learn about products and applications including content for training (virtual and in-person).
  • Travel: (<20%) As need for key initiatives related to Voice-of-customer research, customer training, NPD and trade shows
  • Assist with other strategic projects and related duties as assigned.
    Minimum Qualifications:  B.S. in a field like Engineering, Business, or Marketing, as well as 3+ years’ related experience (Business Development, Technical Sales, Marketing, and/or Applications Engineering). Preference is for candidate to either have background with business development & brand strategy, or background in fluids (pumps, valves, instrumentation, controls, or related equipment). Candidate must be self-motivated, results-driven, team-orientated, strategic-minded, and have effective communication skills in internal & external contexts.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Michigan : Grand Rapids

Sub Division : Grand Rapids

Job Requisition ID : 35984

Nearest Major Market: Grand Rapids

Job Segment: Engineer, Product Manager, Business Development, Manager, Marketing, Engineering, Operations, Sales, Management