Applications Engineer
Date: Mar 4, 2023
Location: Grand Terrace, CA, US
Company: Dover Corporation
PSG® is a global pump and dispensing solution expert and leading manufacturer of pumps, systems and related flow-control technology for the safe and efficient transfer of critical and valuable fluids and materials. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque™, All-Flo, Almatec®, Blackmer®, Ebsray®, em-tec™, EnviroGear®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune™, Quattroflow™ and Wilden®. PSG products are manufactured on three continents, North America, Europe, and Asia, in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.
We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.
PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
Why PSG-California?
- Eligibility to Participate in Annual Incentive Program
- 2 Weeks’ Vacation
- 11 Holidays
- 2 Floating Holidays
- 40 Hours Paid Sick Time
- Medical, Dental, Vision, & Life Insurance Day One
- Education Assistance Eligibility
- 401K with Match
To show your interest in joining the PSG – California team, please apply at https://careers.dovercorporation.com/ and search Grand Terrace.
Position Summary: The Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develops skills and knowledge of the organization's products and services.
Education: Bachelor’s degree preferred.
Experience:
- 5+ years of relevant work experience
- Relevant industry experience (pumps, valves, system design, rotating equipment, etc.)
Knowledge, Skills and Abilities:
- Highly organized and efficient in approaching tasks
- Ability to professionally interact with customers on technical topics
- A self-starter with ability to problem solve and anticipate and avoid issues
- Clear, concise, and articulate communication skills - verbal, written and listening
- Strong team player, work ethic and commitment to win
- Ability to select a pump and/or accessories based on application requirements
- Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
- Proficient with Microsoft Outlook, Excel, Word and PowerPoint
Duties and Responsibilities:
- Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
- Provides technical support and troubleshooting for channel partners and end users.
- Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
- Provides technical support in marketing activities such as: creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
- Conduct market research through trade associations, internet investigation and corporate services.
- Knowledge of products in detail including the operating principles and performance characteristics.
- Proficient in company processes and policies pertaining to role.
- Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
- Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
- Other duties as assigned
Travel:
Limited travel required
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.
The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten (10) pounds; vision to read printed materials and computer screen, and ability to hear and speech to communicate in person or over the telephone.
Work Environment: The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment).
This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
Work Arrangement : [[Hybrid]]
Salary Range : [[$64,480.00]] - [[$80,000.00]]
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment:
Application Engineering, Manufacturing Engineer, Technical Support, Market Research, Engineer, Engineering, Technology, Marketing