Associate Product Manager

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Date: Jun 22, 2018

Location: Grand Terrace, CA, US, 92313

Company: Dover Corporation

PSG® is part of the Dover Fluids platform. We are an organization on the move, always looking for talented and ambitious people with a desire to help us grow our business. We’re a global leader in integrated flow solutions and leader in the manufacture of pumps, systems and related flow-control solutions for the safe, efficient and reliable transfer of critical and valuable materials. PSG features world-class pump brands – Wilden®, Blackmer®, Neptune™, Almatec®, Mouvex®, Griswold™, Finder™, Abaque®, Redscrew™, Ebsray® and Quattroflow™ – and are committed to servicing key vertical markets that include Hygienic, Water, Pharmaceutical, Chemical and Energy. 

We feature world-class facilities in 7 countries, including operations in the U.S., France, Germany, India, Italy, Australia, and China; and have localized presence in over 100 countries.  At PSG, we are passionately committed to the development of innovative “sustainable” technologies. We are relentless in our pursuit of excellence, and confident in the market knowledge and expertise we bring to our customers.  
We thrive on winning and being number one. PSG offers a unique combination of the both small company atmosphere:  with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities;  combined with benefits of a large company’s scale, tools, career planning and financial strength of Dover.  Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.   Welcome aboard!
PSG is part of the Fluids segment of the Dover Corporation® (NYSE: DOV).  Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

Position Summary: Associate product manager is responsible for supporting product management activities for the Wilden Brand. This individual will work closely with the Product Manager, all functional areas within the business, channel partners and customers to ensure Wilden maintains its market leadership.  They will be relied upon to support key initiatives in NPD, channel development, product line consolidation and



Essential Duties and Responsibilities:

  • Offer product support to the channel as needed. Perform some technical sales support and troubleshooting for distributors and end users.
    • Product Support: Provide sales, customer and channel partners with support, information and materials to learn about products and applications including content for local universities.
    • Build and maintain effective distributor and customer relationships through product support activities
  • Support Product Manager in driving customer and market centricity focus in the organization
    • Customer and market centricity: Maintain market focus by regular contact with customers, sales and marketing. This includes responsibility for conducting distributor and end user training. Work closely with PSG sales management to provide forums to interact with distributor organizations in identifying growth opportunities and new product development ideas.
  • Assist in developing market knowledge using both first-hand (customers/distributor feedback) and second-hand (internet/market studies) sources
    • Market knowledge can include:  library of market segments and applications and what products are required to be successful in these areas; Market size, growth and opportunity for each segment; Wilden share and position in the market and develop plans to secure or grow position; Competitor analysis including SWOT, pricing, features and product breadth comparison; Market drivers and customer buying patterns.
  • Support Product Manager in creating product positioning statements for each product line
    • Product Positioning: clearly identify target customers and market, primary benefits and value proposition of a product.
  • Conduct voice-of-customer (VOC) activities related
    • VOC: Perform regular VOC to identify market trends, market drivers, customer satisfaction levels, needs and buying behaviors
  • Support development of product and market analysis for NPD and product portfolio programs including obsolescence, line extensions, innovation and product life cycle.
  • Manage discount requests through portal system including margin checking, portal approval and follow-up with RM’s if necessary.
  • Work with PSG sales to monitor and manage distributor contracts taking into account usage, margin, price increases, etc
  • Participate in the creation of growth plans for Wilden product offering
  • Performs special projects and all other duties as assigned by the Product Manager
  • Must be knowledgeable of, and comply with the Company’s policies and procedures
  • Coach others and demonstrates commitment to safety & continual improvement of OH&S performance, registered standards, company policy, integrity, ethics and legal compliance.
  • Must develop knowledge of products in detail including the operating principles, and performance characteristics as well as developing knowledge of common industries and applications where the product is used.
  • Travel when necessary. Maintain records necessary for effective planning.
    • Travel might be required for key initiatives related to Voice-of-customer research, customer training, NPD and trade shows.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Grand Terrace, CA

Sub Division : PSG Dover Company

Job Requisition ID : 11141

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Pharmaceutical Sales, Manager, Product Manager, Product Development, Marketing, Sales, Management, Operations, Research