SAP SD Business Analyst

Date: Jul 11, 2021

Location: Watertown, MA, US

Company: Dover Corporation

The Company          

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.

Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

You are a confirmed Business Analyst in SAP SD and Customer Care. You have a successful experience in deploying SAP solutions. You are passionate about business processes, analysis of needs and the implementation of changes.


In this role you’ll be within the Information Systems Department at Markem-Imaje, which supports the Group in the adoption of new creative, innovative and ambitious solutions to meet the strategic challenges of tomorrow, you will work in a cross-disciplinary Applications Team of thirty people.


In a SAP ECC environment deployed in 30 countries with 2500 users, you are responsible for deploying new features in SAP SD that is highly integrated with our SAP Core Model (SAP CS / MM / FI-CO ...) across different companies Markem-Imaje, as well as provide user support activities.


You are customer oriented, concerned to improve our processes, communicative and with an excellent level of active listening.


Great package including Bonus, CAREER Growth and Great Benefits


You should possess…

•Graduation in Engineering or Business Management
•5+ Years of SAP SD Experience in multicultural environments .
•Knowledge of SAP configuration, EDI flows,
•Good business understanding of a Sales operation (Order entry, shipping and invoicing)
•Experience in project management,
•SAP Localization Knowledge in SAM area will be an added advantage.
•Spanish speaking is a plus.


Principal activities:

• Assist our business process owner to describe their operational needs on the management of customer care processes (Order, delivery, invoice), contracts, EDI interface with 3PL, price management in an international environment,
•Lead evolution projects: Blueprint, SAP customizing, developments follow-up, integration tests, user training, post-production support and also lead service providers team, all this according to schedule and defined governance,
•Manage user support activities.


Position Requirements:

•Ability to work in a team environment
•Sense of service,
•Spirit of analysis and synthesis; synergy to analyze/research on business requirements
•Open mindset to accept new technologies and focusing on improvement of the organization.
•Results driven.
•Ability to work independently with minimal direction
•Critical thinker and problem-solving skills
•Good time-management skills
•Excellent interpersonal and communication skills both verbal and written

The Site

Keene, New Hampshire is a small college-town where you’ll find a charming downtown Main Street teeming with shops, restaurants and a retro movie theater. Employees also enjoy a great range of outdoor activities close by such as skiing and hiking.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Boston

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