Inside Sales - Strategic Account Support

Date: Feb 23, 2021

Location: Kennesaw, GA, US

Company: Dover Corporation

The Company          

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems.

Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.

Are you a self-motivated, confident, and energetic individual? Are you passionate and competitive about sales results and customer satisfaction? Are you seeking an exciting career path?


In this role you’ll be responsible for supporting our Strategic Account Management (SAM) team aligning with the company’s key strategies, maximizing value to the customers, and increasing the company’s revenue.


Reporting to: Manager of Strategic Accounts (North America Zone)


In this role you will need to:

  • Follow up on opportunities and quotes, in prioritization and alignment with the SAMs, facilitating accurate forecasting, and maximizing revenue generation.
  • Proactively manage data in assigned accounts ensuring it is complete and up to date (account information/Contacts/Install Base/Competition).
  • Coordinate among different stakeholders in order to address complex deals/quotations and preparation upfront of the presentation.
  • Prospect new locations of existing customers to capture new opportunities.
  • Install Base Opportunity management and qualification of automatically generated renewal opportunities, together with the local account owner.
  • Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
  • Monitor Projects Schedule and Delivery.
  • Provide support for Quarterly Business Reviews.
  • Customer Digital Engagement and prospecting through LinkedIn navigator.



  • B.A. or B.S. degree, preferably in Business Administration or Marketing.
  • Ideally, have at least 1-year of sales experience with a proven track record achieving goals and connecting with customers.
  • Team player and passion for sales.
  • Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional – emails; informational - call reports, meeting minutes; persuasive - customer proposals).
  • Understanding of CRM (such as SalesForce.com) and MS Office applications (Excel, Word, PowerPoint and Power BI).
  • Strong analytical skills.
  • Must be able to perform in a fast-paced environment and effectively handle competing priorities and timelines.
  • Desire to grow career in sales organization and future ability to move into a field-based account management role.



Competitive base salary plus bonus, competitive benefits and opportunities for career development.  Benefits include comprehensive health programs as well as life insurance, a generous paid time off program and a retirement savings plan with a company match.


The Site           

Located near Atlanta, Kennesaw provides a wealth of community activities, with numerous restaurants, shopping and housing options available along with the advantage of being part of a fast growing major metropolitan area.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Atlanta

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