Inside Sales Support - Field

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role: 

In this role you’ll be responsible for supporting our Key Account Management (KAM) team aligning with the company’s key strategies, maximizing value to the customers, and increasing the company’s revenue.

Job Responsibilities:

• Follow up on opportunities and quotes, in prioritization and alignment with the SAMs, facilitating accurate forecasting, and maximizing revenue generation.
• Proactively manage data in assigned accounts ensuring it is complete and up to date (account information/Contacts/Install Base/Competition).
• Coordinate among different stakeholders in order to address complex deals/quotations and preparation upfront of the presentation.
• Prospect new locations of existing customers to capture new opportunities.
• Install Base Opportunity management and qualification of automatically generated renewal opportunities, together with the local account owner.
• Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
• Monitor Projects Schedule and Delivery.
• Provide support for Quarterly Business Reviews.
• Customer Digital Engagement and prospecting.

Job Requirements:

• B.A. or B.S. degree, preferably in Business Administration or Marketing.
• 1-3 years of sales experience ideally from and industrial automation, packaging, or software company
• Intermediate working knowledge of MS Office applications with heavy focus on Excel and Power BI
• Intermediate working knowledge of SalesForce.com or similar CRM tool
• Visible presence on LinkedIn and proven ability to connect with customers
• Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional – emails; informational - call reports, meeting minutes; persuasive - customer proposals).
• Desire to grow career in sales organization and future ability to move into a field-based account management role.
• Proven track record achieving goals and connecting with customers.
• Team player mentality and passion for sales
• Strong analytical skills with the ability to perform in a fast-paced environment and effectively handle competing priorities and timelines

The right candidate will be aligned to our values and culture:  

• Collaborative entrepreneurial spirit  
• Winning through customers  
• High ethical standards, openness and trust  

• Expectations for results  
• Respect and value people 

If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you!

Work Arrangement : Hybrid  

Salary Range : $27.00   - $31.00  

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact keenehr@markem-imaje.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function :