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Quality Engineer

Date: Sep 5, 2021

Location: Madison, IN, US, 47250

Company: Dover Corporation

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

 

POSITION TITLE: Quality Engineer                   

SUMMARY: 

Develop, plan, and implement process controls and procedures that will lead the Company to be a world class manufacturer. Included is the maintenance of third party certifications, i.e. (ISO 9000, ETL/ALI, CE/TUV, etc.).  This position would be responsible to maintaining quality standards, developing or improving process documentation, responsible for resolving customer and production issues as they arise in a timely manner for the applicable value stream.  Prepares reports by collecting, analyzing, and summarizing data; making recommendations.  Ensure the quality of the parts produced in the value stream meet all customer expectations; quickly and effectively take action when non-conformances are found.  

 

COMPANY OVERVIEW:  Dover’s Vehicle Service Group is the global leader in designing and manufacturing vehicle service, collision and automotive OEM equipment. It is one of the founding companies of Dover Corporation, an eight billion dollar diversified global manufacturer. VSG consists of fifteen leading vehicle lifting brands (Rotary, Forward, Blitz, Ravaglioli etc.), collision repair (Chief), wheel services, diagnostics (Butler, Rotary, Chief and Ravaglioli) and tier-one automotive brands (WARN Automotive) with operations worldwide, including regional business operation centers and large manufacturing facilities in the U.S., Europe and Asia.    

        

ESSENTIAL JOB FUNCTIONS INCLUDE:

  1. Develop and implement systems and procedures that will lead the Company to World Class Manufacturing status.
  2. Document the systems and procedures and develop and perform compliance audits to ensure that we do comply with our procedures.
  3. Train and facilitate our organization’s use of advanced quality tools (i.e.: Statistical Process Control, Root-Cause Analysis etc.) necessary to maintain our quality at the highest levels.
  4. Provide information to the organization concerning the cost of quality. (i.e.:  Scrap, rework, warranty expense, customer complaints and any other information that can be used to enhance the customer acceptance of our products.)
  5. Create and maintain CTQ (Critical to Quality) work instructions for plant manufacturing operations.
  6. Ethics & Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in subordinates, business partners, and vendors. Insure that all accounting-related business activities - with both internal and external customers - be performed with a professional demeanor and that all participants be held accountable to this high standard.
  7. Communication: Expresses thoughts clearly, both orally and in writing, using good grammar.  Presents concise, well organized reports. Listens to understand input, feedback and concerns. Provides complete information in an open, honest, and straight-forward manner. Responds promptly and positively to questions and requests.
  8. Teamwork/Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Vehicle Service Group's business in the U.S. and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others. 
  9. Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical/analytical abilities to assure existing work practices will result in the highest quality products. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase quality and create value. Shares best practices with other employees across the business.
  10. Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion.  Deadlines are met. 

 

CONTACTS (Internal and External):

This position will have heavy contact with Operations, Engineering, Customer Service and Supply Chain.  Customer contacts and supplier contacts are moderate but critical to this position.

 

JOB SPECIFICATIONS:

  • Education: 4 year degree or 2 year associate degree with practical experience in a quality function, or Black Belt with practical experience in a quality function.          
  • Abilities: Must have good oral and written communications skills. ASQ, Six-Sigma, or Dorian Shanin Certification highly desirable. Must be experienced on Microsoft Office including proficiency in Excel or Access, with Minitab experience preferred.      
  • Experience: 5 years experience in a metal working industry or manufacturing preferred.
  • Supervision: Works under the general supervision of the Director of Quality. Must handle most matters with council from the supervisor.    
  • Responsibility: Must be a self starter and work under limited supervision. Must exercise substantial degree of judgment. 

 

 

DOVER KEY COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Synthesizes complex or diverse information; Designs work flows and procedures.
  • Accountability: Accepts responsibility and accountability for both the successful implementation of all projects/programs/duties as outlined in this job description. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion.
  • Builds and Manages Collaborative Relationships: Establishes and nurtures numerous relationships within Dover. Takes action to partner with the communities in which we operate and to be an appropriate corporate citizen.
  • Continuous Improvement & Problem Solving - Identifies and resolves problems in a timely manner. Performs root-cause analysis and implements viable, permanent solutions to issues. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible. 
  • Cultural Awareness - Demonstrates awareness and sensitivity to cultural differences. Works comfortably in a myriad of environments. Supports corporate diversity initiatives.   
  • Ethics & Work Standards - Maintains the highest ethical and work standards, while promoting the same attributes in peers, business partners, and vendors. Displays passion and optimism.
  • Self-Awareness and Personal Development: Role models a personal leadership style that includes self-awareness; accepts feedback, understands and maximizes strengths while working to overcome Weaknesses.
  • Winning the Right Way: Operates with High Ethical Standards, Openness and Trust. Conducts Him/herself with high ethical standards and fosters a culture in the organization to conduct business aligned with those standards.

 

The above description represents a general synopsis of the principal functions of the job and should not be construed as a comprehensive listing of all requirements that may be inherent in the job.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Indiana : Madison

Sub Division : VSG NSA

Job Requisition ID : 36987


Nearest Major Market: Bloomington Indiana
Nearest Secondary Market: Seymour

Job Segment: Quality Engineer, Manufacturing Engineer, Engineer, Supply, Engineering, Quality, Operations