Technical Sales Manager, Wheel Services

Date: Sep 6, 2022

Location: Madison, IN, US, 47250

Company: Dover Corporation

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

Position: Technical Sales Manager, Wheel Service 

 

Summary: Responsible for coordinating and facilitating Wheel Service training to designated customers, through classroom and hands-on instruction using Rotary-designed curricula for equipment and current repair methods.  Position will also assist with keeping all curriculum current, developing new courses, and continue growing the service network.   

 

Company Overview:  Dover’s Vehicle Service Group is the global leader in designing and manufacturing vehicle service, collision and automotive OEM equipment. It is one of the founding companies of Dover Corporation, an eight billion dollar diversified global manufacturer. VSG consists of fifteen leading vehicle lifting brands (Rotary, Forward, Blitz, Ravaglioli etc.), collision repair (Chief), wheel services, diagnostics (Butler, Rotary, Chief and Ravaglioli) and tier-one automotive brands (WARN Automotive) with operations worldwide, including regional business operation centers and large manufacturing facilities in the U.S., Europe and Asia.

 

*This job requires significant travel, up to 70%. 

 

Responsibilities: 

Percentage of Time 

Setting up training program logistics:  schedule training in appropriate market areas, identify facility, ensure appropriate PPE is available, prep site prior to training in a hands-on environment. (The Expert) 

20% 

Facilitate training for sales and service curricula ensuring successful sales and growth. Includes In-House and Field Training with distribution base including Rep Base. 

50% 

Work closely with National Sales Manager and Product Manager to create schedules for shows and sales/service training. 

5% 

Identify potential markets, training and sales participants including new distribution and service partners. 

20% 

Other duties as assigned. 

5% 

 

Experience/Job Requirements: 

  • A minimum of 2 years of experience using wheel service equipment in a repair and diagnostic environment. 

  • Experienced and comfortable with public speaking 

  • High School diploma or equivalent 

  • Proficient user of Microsoft Office applications.   

  • Must possess outstanding written and verbal communication skills. 

  • Strong critical thinking and analytical skills required; detail-oriented thinker.  

  • Good judgment, quick learning ability with the ability to convey confidence and diplomacy are essential characteristics.  

  • Ability to function in a fast-paced, multi-tasking, hands-on environment.  

  • Independent and self-motivated individual who requires little supervision.  

  • Strong customer service orientation is a must. 

 

Key Dover Competencies:

  • Ethics & Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - be performed with a professional demeanor and that all participants be held accountable to this high standard.
  • Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports. Listens to understand input, feedback and concerns. Provides complete information in an open, honest, and straight-forward manner. Responds promptly and positively to questions and requests.
  • Teamwork/Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Vehicle Service Group's business in the U.S. and abroad. Cooperates fully with others to achieve organizational goals.  Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
  • Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
  • Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion.  Deadlines are met. 

 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Indiana : Indianapolis || Americas : United States : Indiana : Carmel || Americas : United States : Indiana : Evansville || Americas : United States : Indiana : Fort Wayne || Americas : United States : Indiana : Jeffersonville || Americas : United States : Indiana : La Porte || Americas : United States : Indiana : Madison || Americas : United States : Indiana : South Bend

Sub Division : VSG NSA

Job Requisition ID : 45408


Nearest Major Market: Bloomington Indiana
Nearest Secondary Market: Seymour

Job Segment: Sales Management, Information Technology, IT Manager, Marketing Manager, Product Manager, Sales, Technology, Marketing, Operations