VSG - Inside Sales Coordinator

Date: Dec 27, 2021

Location: Madison, IN, US, 47250

Company: Dover Corporation

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands: Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

Position: Inside Sales Coordinator

Responsible for government direct sales contract administration and bids. Spearhead lead management and reporting in CRM. Assist Inside Sales Manager with Key Accounts.  Manage quote to install process for strategic accounts.  


Job Responsibilities: 

  • Embraces and understands all products and technology.
  • Handle all government direct/assigned strategic accounts documentation including quotes, sales orders, follow-up communications with agencies and coordinate required installations.
  • Improve the ability to further develop relationships with existing sales customers, distributors and installers.
  • Identify potential direct government bids and follow-up to cultivate new sales opportunities.
  • Be responsible for all system data entry for quotes and sales orders.
  • Provide discovery and feedback on sales leads sales team.
  • Initiate leads reports, investigate and resolve issues within CRM
  • Work with government agency personnel to building relationships and in providing required documentation.
  • Work closely with the field sales team on all projects requiring their involvement.
  • Secure any additional sales training on Rotary or competitive products, both internal and external.
  • Ethics & Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities - with both internal and external customers - be performed with a professional demeanor and that all participants be held accountable to this high standard.
  • Assertiveness: With respect to sales and outbound telephone calls.
  • Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well organized reports. Listens to understand input, feedback and concerns. Provides complete information in an open, honest, and straight-forward manner. Responds promptly and positively to questions and requests.
  • Teamwork/Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Vehicle Service Group's business in the U.S. and abroad. Cooperates fully with others to achieve organizational goals.  Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.
  • Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or create opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
  • Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion. Deadlines are met.
  • Dependable, honest, resourceful, assertive and hardworking and able to adapt to any environment, especially change. Is a good communicator, well organized and accurate in working with details and communicates well with peers and personnel in the field, and customers.  Performs a high quality of work and can be very creative. 


Job Requirements:

  • High School degree, or equivalent.
  • Minimum of 3 years working experience in project management or inside sales.
  • Proficient in using Microsoft programs and CRMs
  • Ability to work in a fast-paced environment handling multiple demands.
  • Must take initiative to solve problems and self-motivated.
  • Work under limited supervision

Preferred Qualifications:

  • Experience with Office 365 and SalesForce.
  • Bachelor’s Degree in Business Administration, Supply Chain or related field


All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Indiana : Madison

Sub Division : VSG NSA

Job Requisition ID : 40622

Nearest Major Market: Bloomington Indiana
Nearest Secondary Market: Seymour

Job Segment: Field Sales, Supply, Inside Sales, CRM, Sales, Operations, Technology