Software Project Engineer (SaaS)

Date: 08-Sep-2021

Location: Makati City, PH

Company: Dover Corporation

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role

Software Engineer designs and configures solutions based on customer specific requirements and agreed specifications, performs testing of the configured solution, solution technical documentation and store in designated folder. Software Engineer supports the Solution Delivery Engineers during installations until completion of the customer agreed configured solution. Supports the Solution Architect and the Project Manager in reviewing of the technical specifications, efforts required and in liaising with customers and OEM partners whenever required.


What you will do:

  • Leading and implementing traceability and authentication projects and is the focal consultant and escalation point for product traceability and authentication solution.   
  • Review of the final Blue Print Functional Specifications (BPFS) before starting design and configuration; escalate to immediate manager/PM for any issue
  • Strategically execute the project engineering process and activities aligned with the agreed project plan set by PM in JIRA, ensure that development and configuration time budget meet expectation
  • Escalate out of scope request to immediate manager for approval
  • Utilize Standard Solution Packages as the starting point for configuration or project engineering work on all customer project; and build a “PIM” for new non-standard configured solution
  • Responsible for performing in-house verification of the configured solutions
  • Build the documentations required based on project deliverables and store in JIRA/designated shared folder
  • Handover of the configured solution for review and validation with Service Delivery Engineer
  • Creation and delivery of the hand off package for the Helpdesk
  • Support escalated installation, FAT and SAT issues
  • Escalate Standard Product or Solution Package issue, needed functionality to Level 3 technical support (CTS)
  • Develop and mentor team members on technical issues and be a trusted internal escalation point for all product traceability and authentication solution issues


What you need to have:


  • Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or equivalent
  • At least 5 year of experience in software development lifecycle and project delivery methodology including possessing the competencies as follows:
    • Experience in configuring cloud-based software solutions, able to test, install and validate against project deliverables
    • Proven skills on on XML technology and XSLT to do transformation.
    • Understands WSDL with good knowledge of Web Services like SOAP, REST
    • Knowledge of AS2/SFTP/FTP file transfers.
    • Familiarity of SSL/TLS, WS-Security and federated security is a plus
    • Knowledge on systems like SAP, Tracelink, rfXcel and Arvato is a plus
  • Prior documentation skills is a MUST
  • Experience in direct customer-facing and acts in a professional manner to enhance customer satisfaction.
  • Excellent interpersonal, verbal, written communication skills and able to interact with diverse, cross cultural stakeholders
  • Good understanding of IT / networking and aptitude for quickly learning new software tools and hardware
  • Ability to work in a multi-tasked environment
  • Knowledgeable in manufacturing, supply chain automation and GS1 standards and regulation is a plus


Other Requirements:


The position involves approximately 10% - 25% of travel, on average, and includes domestic and international travel.  This involves traveling to customer sites, possibly involving air travel.


You’ll only be the right candidate if you are aligned to our values and culture:

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people


If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you 


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.



All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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