Sales Associate

Job Requisition ID: 65619

Department: Sales & Marketing (DEPT_SALMRKT)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths. 

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

The Role

We’re looking for a proactive, detail-obsessed Inside Sales Specialist who thrives on organization, loves solving problems, and enjoys being the go-to resource across departments. You’ll be part of a collaborative and fast-moving team that supports our distributors, sales leads, and technicians with everything they need—from accurate quotes to on-time delivery.

Reporting to the Inside Sales Manager, you’ll play a critical role in streamlining sales operations, supporting customer satisfaction, and driving internal alignment.

What You’ll Do

• Process incoming distributor orders accurately and efficiently, ensuring everything is aligned for timely delivery.
• Manage and organize key order documentation through SharePoint and internal tools.
• Use Excel to build templates, manage pricing and order data, and create reports.
• Work cross-functionally with teams in Sales, Logistics, Finance, and Customer Support.
• Ensure technicians have the right product info, pricing, and delivery timelines.
• Monitor sales trends and provide insight to improve forecasting and inventory planning.
• Spot inefficiencies and propose better ways to do things—your voice matters here.
• Support day-to-day sales admin functions including pricing, reporting, and forecasting.
• Keep detailed records of customer interactions, order status, and history.

What You Bring

• You’re a team player who’s also comfortable taking ownership.
• Clear communicator (written and spoken)—French is a bonus.
• Analytical mindset; you ask why and find better ways to work.
• Calm under pressure, with strong problem-solving instincts.
• Advanced Excel skills (you know your way around formulas and pivot tables).
• Experience with SharePoint, Teams, and Microsoft 365 tools.
• Solid background in sales processing and documentation.

Nice-to-Haves

• Background in retail POS systems (extra points if it’s gas and convenience-related).
• Experience with ERP or CRM platforms.
• Working knowledge of sales cycles and operations.
• You think from the customer’s perspective.
• Data-savvy—comfortable reviewing and sharing insights.
• Bachelor’s in Business, IT, or Marketing.
• 2–3 years of hands-on experience in a similar role.

Work Arrangement : Onsite

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact dfs.hrinquiries@doverfs.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

This position may be located in: Americas : Canada : Ontario : Mississauga

Job Function : Customer Service