Inside Sales Support - Field Sales

The Company          

Markem-Imaje, a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability and consumer engagement solutions. We offer the industry’s most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services and consumables. Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes. 

With decades of proven expertise provided through the most extensive global network, we empower our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers. This is intelligence, beyond the mark.

Are you a self-motivated, confident, and energetic individual? Are you passionate and competitive about sales results and customer satisfaction? Are you seeking an exciting career path?

In this role you’ll be responsible for supporting our South Region Account Management team aligning with the company’s key strategies, maximizing value to the customers, and increasing the company’s revenue.

Reporting to: Area Sales Manager

In this role you will need to:

• Interact directly with Account Managers and extended Support Team (Pre-Sales Engineers, Supplies & Services Account Rep, Field Service Managers, Project Managers)
• Follow up on opportunities and quotes, in prioritization and alignment with the Account Managers, facilitating accurate forecasting, and maximizing revenue generation.
• Proactively manage data in assigned accounts ensuring it is complete and up to date (account information/Contacts/Install Base/Competition).
• Coordinate among different stakeholders in order to address complex deals/quotations and preparation upfront of the presentation.
• Prospect new customers to capture new opportunities.
• Install Base Opportunity management and qualification of automatically generated renewal opportunities, together with the account owner.
• Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
• Monitor Projects Schedule and Delivery.
• Provide support for Quarterly Business Reviews.
• Customer Digital Engagement and prospecting through LinkedIn navigator.

Requirements:

• B.A. or B.S. degree, preferably in Business Administration or Marketing.
• Ideally, have at least 1-year of sales experience with a proven track record achieving goals and connecting with customers.
• Team player and passion for sales.
• Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional – emails; informational - call reports, meeting minutes; persuasive - customer proposals).
• Understanding of CRM (such as SalesForce.com) and MS Office applications (Excel, Word, PowerPoint and Power BI).
• Strong analytical skills.
• Must be able to perform in a fast-paced environment and effectively handle competing priorities and timelines.
• Desire to grow career in sales organization and future ability to move into a field-based account management role.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.