Assistant Project Coordinator

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Assistant Project Coordinator          

Location:        Phoenix, AZ

Division:         The After Market Service (AMS) Team        

Reporting to: Supervisor, Coordination or Manager, Coordination

The After Market Service (AMS) Group is the ultimate turnkey organization providing comprehensive solutions for those refrigeration challenges and needs you have today or might face in the future. Whether your world is a supermarket, multi-store chain with refrigerated products, a convenience store, or any of a wide variety of industrial applications. Start-to-finish development, coordination and installation of refrigeration projects and programs of any size or complexity.

What we are looking for:

An Assistant Project Coordinator is the go-to person for those working on a project. Team members rely on the Assistant Project Coordinator to support Project Coordinators & Project Managers when needed. The Assistant Project Coordinator provides customer service and support assistance and deals with planned budgets and associated costs. This position will report to the Coordination Manager. 

What you will be responsible for in this role:

• Take direction from other Project Coordinators and Project Managers on daily activities.
• Book local travel for field employees.
• Work with Contractors, coordinate equipment delivery and schedules for projects.
• Coordinate customer's projects; collaborate with project team to understand and assist with tracking RFQs and orders, task and project assignments.
• Maintain good communication with technicians and contractors to assure timely and efficient completion of jobs, proper communication of issues, and proper documentation of the entire process.
• Ensure accuracy of all work, process all required paperwork.
• Data entry, scheduling and hosting conference calls and webinars.
• Maintain contact with sub-contractors, vendors, and customers.
• Interaction with other departments outside of the PM group such as finance, shipping and receiving, scheduling, sales, install team as projects require
• Assist the PC or PM in the drafting and issuance of project proposals, RFP’s, budgets, change orders and preliminary schedules.
• Knowledge of construction notice of commencement NOC documentation and job permitting documentation.
• Issue Contracts, Letters of Intent, Purchase Orders, etc. (familiar with AIA)
• Provides regional support by developing and maintaining positive relationship with the internal departments, customers and vendors, for estimating programs and projects.
• Assist the PC’s or PM’s in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval.
• Track & manage change orders per project.
• Ensure all required project close out documents are obtained.

What are the basic qualifications?

• High school diploma, college education or equivalent experience. 
• Experience in administration/office, coordinating tasks within projects, prioritizing, able to work under deadlines, able to perform multiple tasks and move from one project to another.
• One to two years of experience in a projects-related role, preferred.

What are the preferred  qualifications?

To be a great fit for the role:

• Microsoft Office Suite - Outlook, Excel, Word and Power Point, and capable of learning other personal computer applications (AS400 & Maxwell).
• Basic understanding of Job Cost Accounting.
• Able to multi-task.
• Good problem resolution skills to make decisions related to customer issues, and escalate to Coordinator or Coordination Manager. 
• Follow up and follow through are critical elements in this position.
• Flexible during times of change.
• Persuasive, encouraging, and motivating.
• Excellent customer service skills.
• Prepare and use spreadsheets, basic calculations and formulas.
• Strong written and oral communication skills, able to communicate effectively and expeditiously while maintaining professional conduct with all levels of the organization as well as third parties.
• Effectively prioritizes and executes tasks in high-pressure environments, able to manage project adjustments and alterations promptly and efficiently.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Experience in creating agendas, correspondence, documentation, and presentations.

Physical Demands:

• The employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, tools or controls, and telephone to talk and hear; reach with hands and arms; climb or balance; stop, crouch and kneel. Occasionally, the employee may have to lift and/or move objects up to 15 lbs. Vision requirements include close, color and peripheral vision.

Work Environment:

• Usual office work environment
• Overtime may be required in meet project deadlines
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate.
• Visiting job sites maybe required occasionally.

While on jobsites, this person must adhere to company and OSHA safety guidelines and protocols. May be required to wear personal protective equipment

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.