Mid-Level Refrigeration Service Technician

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Date: May 21, 2024

Location: Phoenix, AZ, US, 85034

Company: Dover Corporation

Job Title:  Refrigeration Service Technician

Location:  Phoenix, AZ


At Dover Food Retail (DFR), our employees are the pillars of our success. Hence, we've created a culture that values innovation, teamwork, and dedication. From the day you join us, you'll find a rewarding work environment with substantial benefits that include:


  • On your first day, you become eligible for Medical, Dental, and Vision insurance, along with Prescription coverage
  • We respect your need for work-life balance; hence, we offer Paid short and long-term leave disability insurance, paid vacation, and paid sick leave
  • To secure your future, we offer 401k Retirement Plan matching
  • Manage your expenses better with our Flexible Spending Account
  • Enjoy 11 Paid Holidays each year - because everyone deserves a break!

What the Role Involves:


As a Mid-Level Service Tech, you'll be responsible for diagnosis, repair, and maintenance of commercial refrigeration systems, HVAC equipment, and ice machines that are installed in supermarkets, convenience stores, and food service establishments



Basic Qualifications: 

  • High School Diploma or GED
  • Clean drivers license/record
  • EPA Certification, EPA 608 minimum types I and II or Universal
  • A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration or HVAC equipment.
  • Certification from technical school or equivalent experience a PLUS!


The Ideal Candidate:

  • Performs diagnosis and repair work on conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and all types of HVAC units. Then returns all equipment to manufacturer operating specifications with a goal of zero callbacks.
  • Independently performs preventative maintenance on the same equipment at customer sites as listed above to assure optimal operating efficiencies and less downtime for the customer.
  • Completes all paperwork in a timely manner and adheres to customer documentation procedures.
  • Performs other duties and responsibilities as assigned by management.
  • Ability to perform the job in a safe manner
  • Proficient with diagnostic and repairs for self-contained refrigeration systems, walk ins, ice machines repairs, and HVAC equipment.
  • Basic knowledge of supermarket refrigeration energy management systems a PLUS
  • Strong mechanical aptitude and the ability to troubleshoot
  • Strong customer service skills and the ability to build relationships with customers as working in customer locations
  • Demonstrated ability to achieve quality results
  • Able to be on call rotation- nights, weekends, and evenings
  • Must be able and willing to take the lead  when more than one tech required for job
  • Must be willing and able to work long hours on your feet, participate in on-call rotation which includes nights, weekends, and one or more holidays each year

Why Choose Dover Food Retail?


We believe in a collaborative entrepreneurial spirit and winning through our customers. We value and respect our employees, expecting results through high ethical standards, openness, and trust. Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.


We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities who require reasonable accommodations to perform the essential functions of this job are welcome to apply.


Embark on a fulfilling journey with DFR, where your skills are valued, your growth is nurtured, and your achievements are recognized.


Apply today!



Our Story 


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. 


DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.  


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.  



Apply today!

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Phoenix

Job Segment: HVAC, Sustainability, Power Systems, Maintenance, Technician, Operations, Energy, Manufacturing, Technology

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