Pre-Sales Engineer

Date: Sep 14, 2023

Location: Amsterdam, NL

Company: Dover Corporation

Markem-Imaje, a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability and consumer engagement solutions. We offer the industry’s most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services and consumables. Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes.


With decades of proven expertise provided through the most extensive global network, we empower our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers. This is intelligence, beyond the mark.


The Role


In this role you’ll provide expert technical and commercial sales support to internal and external M-I customers in an operations defined territory. You will be responsible for the co-ordination of Pre-Sales support, Complex installation and management of projects where required.


You shall be responsible to support key account, regional account and assigned project Pre-Sales activity whilst also supporting and developing the wider Pre-Sales teams.


What you will do:


  • Provide technical support to the Sales Teams on customer-tailored projects, multi technologies, multi sites, mechanical and software integration (hands-on, piloting, etc…).
  • Propose appropriate solutions between Markem-Imaje' strategy and the end customer's needs.
  • Convince the customer to choose the appropriate solution and ensure the quality of the implementation of the solution.
  • Manage Projects from the Pre-Sales stage through to acceptance feasibility, technical specification, planning, implementation and acceptance.
  • Formalize and explain specific customer requests with a view to potential product developments.
  • In the case of cross-border projects, handle the documentation sharing with other Markem-Imaje entities.


What you need to have:


  • You have a technical background, ideally in automation (Mechanical, Electrical or Electronic Engineering).
  • You have at least 5 years' experience in managing/coordinating multiple projects B2B in an industrial environment.
  • Strong technical knowledge and skills, ideally on coding applications and complex integration of company’s products onto a production/packaging line.
  • Solid skills to plan and prioritize multiple activities and commitments through effective time management and proper preparations prior to delivering presales support services.
  • Frequent travel is expected, company car included in the package. Some presence on the Markem-Imaje site is required (training, company spirit, workshops…).
  • Commercially savvy and solid interpersonal and customer relationship management skills. Proven ability to share knowledge for diverse audiences of varying size, be able to negotiate and manage conflict.
  • Self-driven with the will to learn, proactive, team player and committed to follow company core values and to represent the company in a professional image to customers.
  • Strong communication, analytical, critical thinking and problem-solving skills.
  • Autonomy, strong resistance and rigor are all assets that will enable you to succeed in this position.
  • Fluent Dutch and English required (French could be a plus).


Work Arrangement : Remote


You’ll only be the right candidate if you are aligned to our values and culture:


  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness, and trust
  • Expectations for results
  • Respect and value people


If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.


Job Segment: Pre-Sales, Sales Engineer, CRM, Supply Chain, Sales, Technology, Operations