Refrigeration Mid Level Service Technician

Date: Oct 1, 2023

Location: Phoenix, AZ, US, 85034

Company: Dover Corporation

Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.


Job Title:         Refrigeration Mid-Level Service Technician

Location:         Phoenix, AZ


What we are looking for:

Responsible for the diagnosis, repair, and maintenance of commercial refrigeration systems, HVAC equipment, and ice machines that are installed in supermarkets, convenience stores, and food service establishments.

What you will be responsible for in this role:


  • Performs diagnosis and repair work on conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and all types of HVAC units. Then returns all equipment to manufacturer operating specifications with a goal of zero callbacks.
  • Independently performs preventative maintenance on the same equipment at customer sites as listed above to assure optimal operating efficiencies and less downtime for the customer.
  • Completes all paperwork in a timely manner and adheres to customer documentation procedures.
  • Performs other duties and responsibilities as assigned by management.

What are the basic qualifications?

  • High School Diploma or GED
  • EPA Certification, EPA 608 minimum types I and II or Universal
  • A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration or HVAC equipment.

To be a great fit for the role:

  • Certification from technical school or equivalent experience a PLUS!
  • Basic computer skills
  • Good driving record and valid State Driver license
  • Strong work ethic, self-motivated and a professional attitude 
  • Ability to perform the job in a safe manner
  • Proficient with diagnostic and repairs for self-contained refrigeration systems, walk ins, ice machines repairs, and HVAC equipment.
  • Basic knowledge of supermarket refrigeration energy management systems a PLUS
  • Strong mechanical aptitude and the ability to troubleshoot
  • Strong customer service skills and the ability to build relationships with customers as working in customer locations
  • Demonstrated ability to achieve quality results
  • Able to be on call rotation- nights, weekends, and evenings
  • Must be able and willing to take the lead when more than one tech required for job
  • Must be willing and able to work long hours on your feet, participate in on-call rotation which includes nights, weekends, and one or more holidays each year


Working Environment:

In performing the duties of this position, the employee is required to talk and listen. The employee is occasionally required to sit. The employee is required to stand and walk throughout the workday; climb or balance; stoop, crouch and kneel. The employee must be able to climb on ladders, roofs and on occasion in high precarious places. The employee must be able to work in outdoor conditions where temperatures can exceed 100 degrees Fahrenheit during the summer. The employee must frequently lift and/or move up to 70 pounds and occasionally lift and/or move up to 80 pounds. Vision requirements include close, color and peripheral vision. Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.

While on jobsites, this person must adhere to OSHA safety guidelines and protocols which means this person may be required to wear personal protective devices such as but not limited to hearing and eye protection.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.


  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust


What’s in it for you?


  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays










The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Phoenix

Job Segment: Maintenance, Sustainability, HVAC, Technician, Power Systems, Manufacturing, Energy, Operations, Technology