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Key Account Manager

Date: Jul 18, 2021

Location: Rock Island, IL, US

Company: Dover Corporation

Dover Precision Components delivers performance-critical solutions for rotating and reciprocating machinery across the oil & gas, power generation, marine, industrial, chemical and general processing markets. Comprising the Waukesha Bearings, Bearings Plus, Inpro/Seal and Cook Compression brands, our portfolio includes hydrodynamic bearings, active magnetic bearings, system and bearing protection, and reciprocating compressor valves, sealing technologies, pistons, rods and more. Each solution is custom-engineered to provide optimum efficiency, reliability and productivity, and backed by comprehensive aftermarket services. Dover Precision Components serves its global customer base through facilities in North America, Europe, Asia and the Middle East, as well as technical sales representatives around the world. Dover Precision Components is part of Dover Corporation’s Fluids segment.

SUMMARY:

The Key Account Manager is responsible for obtaining and maintaining long term relationships with some of Inpro/Seal’s strategic customers. This role will entail a thorough understanding of customer requirements to promote our solutions that meet customer needs. This person will provide strategic global commercial and technical support for various levels of stakeholders and customers. 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Generates new business and ensures growth of existing accounts.
  • Facilitates and directs technical training for clients, promoting new Inpro/Seal technology where applicable.
  • Reviews, analyzes and communicates customer feedback regarding product development.
  • Develop and execute negotiation strategies along with communicating and implementing pricing strategies.
  • Actively engages with Customer inquiries for new applications and solutions.
  • Responsible for forecasting, and account planning.
  • Become a resident expert regarding customer location, products, technology and communicate to sales department via regularly schedule meetings via conference call and Skype.
  • Develop cross functional relationships within the customer at various levels.  Including but not limited to engineering, purchasing, product management and operations departments.
  • Develop strong peer-to-peer working relationships within Inpro/Seal global field sales team, coordinating local support at relationship building at key customer locations
  • Develop and maintain key account strategic plan for pumps on a quarterly schedule.
  • Other duties as assigned.

 

 

SKILLS:

  • Technical sales background and knowledge of process and system hydraulics.
  • Working knowledge with Centrifugal pumps, Rotary Gear Pumps, PC Pumps, Positive Displacement Pumps, Vacuum Pumps, and Chemical Pumps.
  • Experience reading and translating engineering prints, working with relevant Codes and Standards, e.g., NEC, NEMA, ANSI, ASTM, etc.
  • Knowledge of the pump Industry and products
  • Success selling in the OEM sector;
  • Excellent communication skills with an ability to effectively interact with various levels of the organization with a logical and organized approach.
  • Must have the mechanical aptitude to learn the technical nature of company products.
  • Must have a sense of urgency.
  • Must be extremely flexible to adjust to continually changing market demands
  • Intrinsically motivated and capable of managing multiple, complex priorities within demanding timeframes.
  • Proficient with all forms of communication including informal and formal presentation, written, and oral, with the ability to clearly articulate and influence across all levels of an organization.
  • Demonstrated ability to problem solve, think analytically, and implement solutions to complex problems.

 

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree in Business or Engineering and /or Relevant Industrial Sales; Master’s degree preferred. 
  • 5+ years of experience in similar role with proven growth.
  • Proficient with Microsoft Office Suite with a strong focus on Excel.
  • Working knowledge of Syteline a plus.
  • Experience in bearing isolator sales strongly preferred

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position may be located in: Americas : United States : Illinois : Rock Island

Sub Division : Inpro/Seal LLC - E6269

Job Requisition ID : 37555


Nearest Major Market: Davenport
Nearest Secondary Market: Moline

Job Segment: Account Manager, Hydraulics, Engineer, Product Development, Manager, Sales, Engineering, Research, Management