Inside Sales Lead, Cell Therapy & Gene Therapy

Who We Are

At CPC (Colder Products Company), we’re not just connecting fluid lines – we’re connecting people, ideas, and possibilities. For nearly 50 years, we’ve been engineering cutting-edge fluid connection technologies that power industries from biopharmaceutical, thermal management (liquid cooling of electronics), medical, industrial, and chemical handling markets.

But what sets us apart? Our people.

We’re a team of problem-solvers, innovators, and forward-thinkers who thrive in a culture that values collaboration, creativity, and continuous improvement. Headquartered in Minneapolis/St. Paul, with over 700 employees in 14 countries, we’re growing fast, and we want you to grow with us!

Responsibilities:

• Timely investigation of new, incoming leads within CPC’s Dynamics365 CRM to determine the next steps based on the prospect’s request.
• Determine the sales readiness of leads and if they require further follow-up (via onsite meetings, Teams meetings, etc.) with the goal of developing them into sales opportunities.
• Set up, facilitate, and lead meetings with prospective CPC customers regarding new projects.
• Explain product features and benefits to potential customers through virtual presentations or detailed descriptions.
• Lead generation via cold calling, emailing, and the use of social media platforms.
• Partner with Applications Development Managers and Business Development Managers to identify and facilitate communication between prospects and CPC.
• Work with the Customer Service team on incoming technical inquiries from new and/or current CPC customers.
• Support the tracking & documentation of open opportunities to ensure the current sales stage and the next steps are accurate.
• Participate in the funnel management process while offering insights to accelerate or retain sales, identify process gaps, and follow up activities that increase sales funnel expansion.
• Measure and report on sales and department metrics and suggest improvements, including measuring ROI on the inside sales contribution.
• Interact with strategic Channel Partners as a secondary point of contact concerning technical inquiries and potential opportunities.
• Support the Applications Development Managers with targeted data gathering that enhances their account management activities.
• Work with the Business Unit to support the identification of new product ideas within existing and/or new markets.
• Regularly participate in customer interactions to increase positive customer experience.
• Collaborate with team members in marketing, product management, business unit management, and the sales organization to support the development of new programs, content, campaigns, and offerings.
• Liaison with the CRM analyst to modify, update, and improve CRM workflows, data accuracy, and technical requirements.
• Support the Bio Business Unit at trade shows/conferences by being able to effectively communicate with prospective customers and booth attendees while being able to answer their questions and provide proper follow-up.
• Performs other job duties as assigned to meet business needs.
• Performs other job duties as assigned to meet business needs.

Qualifications:

Basic Requirements:

• Bachelor’s degree, preferably in a technical or engineering field.
• Minimum 3 years of technical sales experience.
• Minimum 2 years of experience in a customer interaction position.
• Experience working with CRM systems to manage customer communication processes.
• Proficiency with Microsoft Word, Excel, PowerPoint, TEAMS.
• Skilled in communicating priorities, plans, and information to employees throughout the organization.
• Strong verbal and written communication skills.
• Experience in the medical device industry is a plus.
• This role may require less than 15% of travel both domestically and internationally. Candidates should be comfortable with occasional travel as needed to support business objectives.

Why You’ll Love Working Here

Our Culture

At CPC, our people aren’t just employees, they’re the driving force behind our success. We’ve built a culture rooted in respect, collaboration, and integrity, where every voice matters, and innovation thrives. It’s not just us saying it; CPC has been recognized as a Top Workplace 4x in the past 5 years, because we genuinely care about our employees’ growth, well-being, and success. This isn’t just a workplace; it’s a community where you’ll feel valued, empowered, and inspired to do your best work every day.

Growth & Development

We invest in you. Whether you’re looking to expand your skills, take on new challenges, or advance your career, we’re here to support you. We offer:

• Mentorship, hands-on training, and career development opportunities to help you reach your full potential.
• Tuition Assistance to support continued education, plus scholarship programs for children of eligible employees.
• A Co-Op and intern program in partnership with several universities for hands-on industry experience.
• Recognition programs that celebrate your contributions, from employee loyalty awards to peer-to-peer recognition.

Because when you succeed, we all succeed.

Work/Life Balance

We get it – work is important, but so is life outside of it. That’s why CPC ensures you have the time and flexibility to live, recharge, and give back. Our programs include:

• Multiple paid-time off programs, including PTO, company-paid holidays, bereavement leave, and paid volunteer time to support causes you care about.
• Paid Parental Leave so you can focus on what matters most.
• Wellness support, including access to in-person and online advisors for mental, financial, and overall well-being.

We believe that a balanced, fulfilled team creates the best workplace.

Benefits & Compensation

At CPC, we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being, including but not limited to:

• Health & Wellness:
  • Comprehensive medical, Dental, Vision coverage starting day one for you and your family.
  • Health Savings Account (HSA) contributions for eligible plans.
  • Company-paid Long-Term & Short-Term Disability and Life Insurance for added security.
  • Onsite gym & wellness programs to help stay active and healthy.
• Financial Benefits:
  • 401k plan with automatic employer contributions starting on day one, plus profit-sharing to invest in your future.
  • Referral bonuses – get rewarded for connecting talented friends and family to CPC job openings.
• Salary: $80,000 – $100,000/year
  • This range is the pay scale for this role in Minnesota. Individual compensation is based on skills, experience, and qualifications related to this position.
• Bonus Eligibility: Yes

Join Us

If you’re ready to be part of an innovative team that values connection and collaboration, we want to hear from you!

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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