Key Account Manager

Date: 14-Apr-2021

Location: Shanghai, CN

Company: Dover Corporation

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.  

We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. 


The Role

The Regional KA Manager will Manage important accounts in Greater China, work closely with global and local commercial team to successfully deploy the strategic plans for the company’s selected key accounts. Deliver the committed revenue and profitability for these selected accounts to secure sustainable growth.


What you’ll do

  • Deliver the AOP (Annual Operating Plan) for selected Global Strategic Accounts and selected Local Strategic Accounts
  • Directly manage assigned accounts at HQ level as account manager. Build account plan for each account and achieve AOP target by executing key actions diligently
  • Directly manage and drive relationship building within assigned accounts, engage key stakeholders on customer side to create demand
  • Plan and execute joint customer visits/innovation summits and other customer activities with district sales team to build concrete value and help to close deals
  • Leverage and engage cross functional team (Finance/ pre-sales/ post sales/ S&S/ CRM/ district sales team…) to meet customer needs and keep improving customer satisfaction
  • Work closely together with pre-sales team and Solution- Sales Manager/ Architect to create leads for CIS (Consulting & Integration Services) projects and secure the delivery of CIS budget
  • Directly liaise with Global Account leads and Region SA Manager on ‘strategic- or large deals’, join regular meetings to share progress and leverage best practices/opportunities
  • Monitor YTD performance vs AOP, initiate and manage the execution of mitigation plans with support of district team
  • Work as a key member to support defining key accounts strategy, identifying acquisition targets and growth initiatives


What you need to have

  • Bachelor’s degree (major in Business, Marketing, sales, or engineering with an MBA and/or sales / business experience)
  • Extensive customer exposed experience (10+ years managing National Accounts in an industrial environment) with strong focus on customer satisfaction
  • Experience in creating strategic account business plans (incl. Promotional selling, NPI and P&L management)
  • Experience in handling contract negotiations at high level
  • Experience in establishing and maintaining relationships within multiple customer management levels with strong skills in identifying, developing and implementing marketing and sales programs required
  • Presentation skills
  • Problem solving
  • Demonstrated leadership and influence skills


Please note this role will require you to travel extensively


You’ll only be the right candidate if you are aligned to our values and culture:

  • Business acumen
  • Ability to work independently as well as in a team environment
  • Self-starter: assertively takes on challenging responsibilities and hold self ultimately accountable for results and performance
  • Results oriented
  • Creativity and innovation
  • Adaptability and comfort with change
  • Strategic thinker



If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. 


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.


All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.



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