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Pre-Sales Engineer


Stuttgart, BW, DE



Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.




The Role


Our Pre-Sales Engineer designs and configures in close collaboration with our sales team solutions, based on customer specific requirements and agreed specifications, performs testing of the configured solution, creates solution technical documentation and stores in internal shared drives. The Pre-Sales Engineer supports the Solution Delivery Engineers during installations until completion of the customer agreed configured solution.


What you will do:


  • Design based on customer feedback and requirements ideal application solutions based on our product portfolio
  • Utilize Standard Solution Packages as the starting point for configuration or project engineering work on all customer projects
  • Manage the demand process for special items (non MI standard parts) with local suppliers
  • Provide a competitive price calculation based on solution requirements
  • Responsible for performing in house verification of the configured solutions
  • Build the Detailed Design Specification documentation required based on project deliverables
  • Support installation of the configured solution for after customer validation
  • Creation and delivery of the hand off package for Service Delivery Team
  • Support escalated installation, FAT and SAT issues
  • Install CoLOS solutions at customer sites or remotely
  • Act as Project Manager, being the customers´ main point of contact, as well as internal point of contact from start, roll out and execution.


What you need to have:


  • Engineering background including PC and PLC based systems
  • Knowledge in Vision (product inspection) would be a plus
  • Computer Skills and aptitude for quickly learning new software tools and computer hardware
  • Knowledgeable in packaging industry and supply chain automation
  • Acts in a professional manner and enhances customer satisfaction.
  • Excellent verbal and written communication skills at all levels for the organization
  • Ability to work in a multi-tasked environment
  • Direct customer interface experience preferred
  • Documentation skills is a MUST
  • Bachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation)
  • Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries
  • Proven track record of fault finding and problem solving.
  • Project Management skills
  • MS SQL Databases and ODBC
  • Communication with PLC systems and OPC
  • TCP/IP - Experience with IP Addressing and Subnetting
  • MS SQL OS/Windows OS
  • SQL Reports
  • Must be fluent in English, multi-lingual is preferred

The position involves approximately 60% of travel, on average, mostly domestic travel.  This involves traveling to customer sites, possibly involving air travel.



You’ll only be the right candidate if you are aligned to our values and culture:


  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness and trust
  • Expectations for results
  • Respect and value people



If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.





Work Arrangement : Hybrid 


All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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This position may be located in : EMEA : Germany : Stuttgart : Stuttgart

Sub Division: Direct Distribution Germany

Job Requisition ID: 54948

Job Function : Engineering

Job Segment: Pre-Sales, Testing, Sales Engineer, Outside Sales, Pharmaceutical Sales, Sales, Technology

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