Manager, Shipping

Date: May 14, 2022

Location: Sylmar, CA, US, 91342

Company: Dover Corporation

Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.


Job Title:        Manager, Shipping            

Location:        Sylmar, CA             


What we’re looking for:


We are seeking a Manager, Shipping. This key position will be based in our Sylmar, California facility. The role of Manager, Shipping directly manages and oversees the logistics requirements of Sylmar including shipping, finished goods inventory, parts, and pick-up & delivery as required.


This position will maintain compliance with all local, state, federal and international transportation laws and trade programs by working with Sourcing and Supply Chain team. This position will also be responsible to work with other Anthony locations when requested to ensure uniformity across all facilities.   


What you’ll be responsible for in this role:


  • Hands on management of multiple departments including, finished goods inventory, parts shipping, dock loaders, coordinators and drivers.  Will conduct annual evaluations of personnel with performance to goal as well as performance issues and complaints. Driving continuous improvement within the department and supporting all internal and external customers with timely and accurate reporting/information.
  • Developing and monitoring key performance metrics for safety, quality, costs, on time delivery, truck turnaround times and space management utilizing industry best practices.
  • Analyzing logistical issues, reporting out and producing new solutions for claims, accessorial, and invoice exceptions.
  • Support carrier/vendor management and compliance for import/export and inbound/outbound. Assist with International Compliance Trade Program (companywide). Support of Supply Chain for inbound freight and ongoing evaluations of all import lanes and incoterms with Dover Logistics Team as required.
  • Business owner of Logistics/IT projects (project management) including EDI, RFID, finished goods tracking and accuracy, Packing projects, efficient use of TMS, overall carrier analysis and performance metrics.
  • Monitor/Forecast department and transportation budget for Sylmar CA and assist with other Anthony Locations as required. Forecasting and month-end reporting of revenue and finished goods.
  •  Other duties as required by business needs


What are the basic qualifications?


  • Minimum 10 years of experience in a transportation management position.
  • Bachelor’s degree


To be a great fit for the role:


  • Must have demonstrated performance of developing and managing high performance teams.
  • Proficiency in MS Office suite including Excel, Word and PPT.
  • Proven track record of managing of multiple teams in support of logistics goal.
  • Demonstrated, performance driven and results orientation with a focus on continuous improvement to ensure efficiency and compliance in all facets of department.
  • Highly effective, articulate communication skills (verbal and written) with a strong interpersonal effectiveness and the ability to work with all levels of the organization.
  • Effectively collaborates, engages others in discussion and is a hands-on in problem solving.
  • Manage vendor’s selection to optimize alignment to company goals.
  • Able to adapt and rapidly respond to the changing demand of a fast passed, high growth service orient environment.
  • Strong analytical and problem-solving skills. Can-do attitude.
  • Physical demands: Must be able to walk, stand and sit for extended periods.  This position requires that weight be occasionally lifted, pushed, pulled, or forced. Should be able to lift up to 50 lbs. alone and up to 100 lbs. with assistance – following all safety procedures and requirements.
  • Work environment: Manufacturing. Majority of time spent in production floor. Appropriate PPE required per company policy---hearing, eye, arm, and foot protection.


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.


These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.


  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust


What’s in it for you?


  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays











The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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