Production Control Manager

Date: Dec 29, 2020

Location: Sylmar, CA, US

Company: Dover Corporation


Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.


Job Title:        Production Control Manager            

Location:       Sylmar, CA             


What we’re looking for:


We are looking for a Production Control Manager who will be responsible for the scheduling function for the Sylmar, CA facility and factory loading across all Anthony sites (Sylmar, CA; Conyers, GA, and Madison, GA).


The Production Control Manager ensures the production schedules are optimized across all sites to balance workload and meet customer requirements; in addition to, analyzing mix, forecast and capacity to provide plant loading scenarios and aid plant management in making operating decisions. This position will also oversee the planning staff in scheduling the flow of material through the production cycle and is responsible for training, development and monitoring of job performance of assigned staff. 


The Production Control Manager acts as liaison with Manufacturing, Engineering, Purchasing, Quality, Customer Service and other departments as required, to identify and resolve constraints impacting customer delivery commitments; as well as, develop and execute a production schedule covering 3 manufacturing sites, and supervise scheduling team.



What you’ll be responsible for in this role:


  • Supervise the scheduling function and schedulers to ensure optimum lead time and OTD while minimizing overtime.
  • Continually improve efficiency and reduce waste. 
  • Meet deadlines for completion of orders.
  • Resource planning, allocation and deployment.  Cross-train and coach personnel through training and performance evaluation.  
  • Develop and implement procedures for work order planning, work release, progress monitoring, re-planning and completion.
  • Work closely with support departments to identify and alleviate constraints to on-time completion of work orders.
  • Develop production plans based on forecasted and actual customer demand.  Monitor, coordinate and report as necessary, changes in production status or delivery commitments.
  • Develop and maintain capacity requirements plan. Adjust schedules as necessary to balance order demand with available capacity.
  • Communicate delivery status and recovery schedules to Customer Service on scheduled shipments.
  • Assist in assessing and timely reporting of all production control performance drivers.
  • Sponsor and lead process improvement/optimization efforts and ensure sustainment of completed initiatives.
  • Escalate issues to Department and Senior Management as required in an effective and timely manner.
  • Other duties may be assigned 


What are the basic qualifications?


  • Bachelor’s degree in Business, Supply Chain, or related field.
  • 7+ years’ progressive experience in a manufacturing setting.
  • 2 - 3 years’ experience in a production or capacity planning role.


What are the preferred qualifications?


  • APICS certification a plus
  • Experience in utilizing scheduling module within ERP system; AS400 experience preferred

To be a great fit for the role:


  • Familiarity with Six Sigma and/or Lean Manufacturing techniques
  • Track record of success in complex, custom manufacturing environment
  • Able to set goals and meet them
  • Able to inquire, assess, analyze and make decisions.
  • Able to train all levels of employees in operations tools and process.
  • Able to engage employees in order to understand their role, level of expertise in various processes and express their value to the organization.
  • Ability to build a stable, high-performing team
  • Able to conduct effective meetings on an on-going basis with all levels of employees.
  • Must be able to work effectively with minimal supervision and multitask to manage routine tasks in addition to special projects.
  • Excellent responsiveness and customer focus in a fast-paced environment.
  • Proficiency in MS Word, MS Excel, Outlook; basic skills in PowerPoint
  • Solid math and numerical problem-solving skills. Ability to measure / work with fractions and decimals and make conversions as required.
  • Solid analytical problem-solving skills. Ability to work logically and systematically with good time management.
  • Ability to use MS Excel to analyze data and present in a meaningful manner.
  • Excellent written and verbal communication skills.


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.


  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust


What’s in it for you?


  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays



The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Nearest Major Market: Los Angeles

Job Segment: Industrial, Engineer, Mid-Range, Supply Chain Manager, Manager, Manufacturing, Engineering, Technology, Operations, Management