Production Supervisor

Date: Jul 25, 2021

Location: Sylmar, CA, US, 91342

Company: Dover Corporation

Our Story:


Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.


DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.


DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.




Job Title:        Production Supervisor            

Location:        Sylmar, CA             



What we’re looking for:


We are looking for a Production Supervisor who will be responsible for supervising the operations, personnel and cost structure of a designated department/production team, sets the tone for the organization in line with company values and policies. Keeps emphasis on being able to quickly identify opportunities, train the workforce and implement Lean Manufacturing for measurable and sustained improvements.


Supervises designated department that include assigning work, facilitating team involvement, ensuring performance management processes are completed, scheduling work, developing and executing production schedule, ensuring needed equipment is purchased, maintenance of equipment on shift, and developing and complying with budget and goals.


What you’ll be responsible for in this role:


  • Oversees and maintains safety practices in accordance with company policies
  • Works with all employees on the shift to ensure quality assurance.  This includes manufacturing product to quality specifications and requirements for the department and plant as well as measuring and monitoring of volume and quality of output
  • Collaborates with Production Manager to plan and complete shift goals and initiatives
  • Evaluates, recommends and supports implementation or changes to current manufacturing process for higher productivity
  • Develops standard work and work instructions to communicate manufacturing requirements to production personnel
  • Prioritizes shift workloads, delegates labor, and prioritizes material needed through Lead personnel
  • Utilizes computer system (AS400) to verify and order materials as needed and to review, change or update sales orders
  • Counsel, coach, train and direct employee’s in proper safety methods, basic work requirements, and attention to detail as needed
  • Manages and resolves employee issues through effective problem solving and mediation with assistance from Human Resources as needed
  • Refines and enhances production processes to yield improved results in the critical areas of Safety, Quality, Delivery (on time completion/on time ship date) and Cost
  • Utilizes LEAN, TQM and other quality systems tools to coach on key manufacturing processes, reduce changeover and set-uptimes, reducing scrap (waste), and track up time
  • Interfaces with maintenance, other manufacturing lines, materials, information systems, Human Resources, management and other groups as needed to complete assignments
  • Enforces and implements company Policy, Safety Rules and Regulations.  Generate reports in EXCEL, Word and uses email as required
  • Other duties as assigned


Supervisory Responsibilities:


  • Maintain head count to proper production schedule demand
  • Approve and review time cards against attendance & punctuality policy
  • Conduct employee annual evaluations and reviews
  • Coach all employees on safety improvements, department inspections or audits and ensures 6-S is fully implemented
  • Key Competencies:
    • Leadership
    • Problem solving
    • Safety practices / OSHA requirements
    • Interpersonal skills
    • Mechanical ability
    • Judgement
    • Teamwork


What are the basic qualifications:


  • Bachelor’s degree required, or equivalent combination of education, training, and experience
  • 5+ years of experience as supervisor or team lead in a manufacturing environment
  • Must be able to proficiently communicate in English and Spanish (written and verbal)


What are the preferred qualifications:


  • Lean Manufacturing and or Six Sigma, APICS certification are a plus


To be a great fit for the role:


  • Organizational and time management skills required
  • Ability to handle multiple assignments simultaneously in a fast-paced and complex environment
  • Team oriented individual who is flexible and adaptable to an ever-changing environment
  • Ability to plan and organize and to set priorities in order to meet deadlines and ensure customer satisfaction
  • Computer Skills: Basic knowledge of MS Word, Excel, Outlook, PowerPoint. Knowledge of MRP system is preferred
  • Math and statistical skills; applied SPC
  • Analytical and Reasoning Abilities: Applied problem solving methodology


Work Environment and Physical Demands:


Must be able to walk, stand and sit for extended periods.  This position requires that weight be occasionally lifted, pushed, pulled, or forced. Should be able to lift up to 50 lbs. alone and up to 100 lbs. with assistance – following all safety procedures and requirements.


  • Majority of time spent in production floor
  • Ability to reach with arms and hands; bend, kneel, crouch and/or crawl as well as the ability to see and hear
  • Able to work night shifts and on weekends when required.
  • Manufacturing environment
  • Ability to sit for long periods of time 
  • Ability to move about in office, warehouse and manufacturing facilities
  • Appropriate PPE required per company policy---hearing, eye, arm, and foot protection.
  • The incumbent must be able to perform this job safely without endangering the health or safety of self or others


How We Define Our Values and Why You Should Join Our Team:


The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.


  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust


What’s in it for you?


  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays







The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.


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